Salary Competitive, depending upon experience
Holiday 25 days p.a. plus Bank Holidays. After two years of service increased to 27 days p.a.
Working days 40 hours, Monday to Friday
Location Bishop’s Stortford, Hertfordshire
Please send all CVs to people@thewatchatelier.co.uk
The Watch Atelier is one of the leading independent watch servicing centers in the UK. Originally the business was set up in 2015 under the name Xupes Servicing, which rebranded and relocated in 2022 to The Watch Atelier.
The Watch Atelier was set up in 2015 as part of the expansion of the business and specialises in repairing, servicing, and restoring all watches. We aim to deliver the highest quality and the best customer service experiences.
The Watch Atelier is very excited for the next step in its growth plan and eagerly looking for new talent to complement our creative and ambitious team. As a rapidly growing business, job progression is a real opportunity. We also offer lots of perks to help keep you happy and motivated.
You will have the chance to increase your knowledge daily with working on a variety of brands, including vintage pieces. Along with this, we would like to offer training where possible and work to build individual career road paths for progression. Our current accreditations are Cartier, Omega, Panerai, IWC, Hublot, JLC and Longines.
The Servicing department will echo Xupes principles and exacting standards working to offer services to customers and the trade, matching the quality of the manufacturers. Our servicing department will relocate later this year with the long-term view to establish the company as an authorised service centre for chosen brands and grow to become a leader within this industry in the UK.
Responsibilities:
- Full involvement in all workshop processes
- Refinish all types of watches to a very high standard
- Responsible quality control of the workshop
- Responsible for the maintenance of the equipment in the workshop
- Responsible for the presentation and cleanliness of the workshop
- Ensuring quality of the repairs are in line with the accredited brands
- Taking responsibility for the work carried out
- Tools/Parts supply & control for the brands we work on.
- Occasional interaction with clients and presentation at events held by Xupes Limited.
- Analysing watches for servicing cost with purchasing department when required
- Working on the Xupes CMS systems for effective workflow.
- Day to day crossover and involvement with other tasks in the day-to-day running of the business when necessary – these may involve other jobs required by Xupes.
- Working closely with workshop manager with monthly reviews and KPI’s
Job requirements
- Good Organisational & Communication skills
- Having a Quality over Quantity attitude
- Able to work under pressure and work towards deadlines, this will mean juggling workload to cope with last minute repairs if needed
- Ability to perform casing work and small repairs
- Able to work independently, but also being a great team player
- Passion to work in a workshop environment
- Previous watchmaking & polishing experience with the brands Xupes offers for sale.
- Have knowledge of modern tools such as sand blasting, laser and Lapping
Bonus skills
- Experience in working in a watch workshop
- Able to authenticate watches in line with the main luxury brands
- Working with high end polishing machineries
Benefits
- Eligibility to our employee purchase scheme
- Annual performance-driven bonuses
- Support for further learning and career development
- 25 days annual leave, in addition to public holidays
- Local business discounts
- Regular social events
- Eligibility to our Pension scheme
- Free parking
- Recruitment referral scheme
Please send all CVs to people@thewatchatelier.co.uk
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