About the job
Jack Murphy Jewellers is a second-generation, family-run, multi-award-winning luxury jeweller established in 1972. Located in the heart of Newry, we specialize in high-end engagement rings, wedding rings, bespoke jewellery, and luxury collections.
Our on-site workshop is at the core of our business, allowing us to offer expert repairs, remodelling, and custom design services that are central to both our heritage and future growth.
With a reputation built on trust, craftsmanship, and exceptional customer care, we continue to set the standard for fine jewellery in Northern Ireland and beyond.
Your New Role
As Goldsmith/ Bench Jeweller, you will join our skilled in-house team dedicated to delivering exceptional craftsmanship and quality service. This is a hands-on workshop role where your attention to detail, technical ability, and pride in your work will contribute directly to customer satisfaction and brand excellence.
You will be responsible for a range of repairs and tasks, including ring resizing, soldering, setting preparation, claw work, polishing, and assembly all completed to the highest standard. You’ll work closely with the wider team, ensuring each piece meets both client expectations and internal quality controls.
This is a fantastic opportunity to grow your skills within a professional, supportive environment where your contribution is truly valued and craftsmanship is at the heart of everything we do.
Key Job Responsibilities Include (But Not Limited To)
1. Repair and create jewellery in platinum, gold, and silver
2. Secure and set stones in mounts with precision
3. Resize rings across all metal types
4. Complete full claw re-tipping and replacements
5. Assemble component parts and rebuild worn or damaged pieces
6. Perform high-quality polishing and rhodium plating
7. Carry out chain repairs and general restoration work
8. Support bespoke design and custom commissions
9. Maintain workshop tools, materials, and stock levels
10. Collaborate with sales team to meet customer expectations
11. Ensure all work meets internal quality and safety standards
12. Continuously seek improvements in craftsmanship and efficiency
Requirements
1. Proven ability to carry out basic and advanced jewellery repairs to a high standard
2. A high level of craftsmanship and strong attention to detail
3. Confidence to quote accurately for repairs and bespoke work
4. Good communication skills to work effectively with colleagues and clients
5. Ability to work independently while being part of a supportive, collaborative team
6. Experience with general machine and equipment maintenance
7. 5 GCSEs at Grade C (Grade 4) or above (or equivalent), including Maths and English
Benefits
1. Competitive Salary
2. Enjoy 28 Days + 10 Bank Holidays
3. Generous Staff Discount
4. Private Health Care, including Hearing, Sight and Dental
5. Pension Scheme
6. Supported Professional Development
The job description may need to be reviewed in the light of any new developments as the role progresses. It should not be regarded as restrictive or definitive but acts as a broad guide to the demands of the post.
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