At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.

Position Overview

The Tiffany & Co. Senior Jeweler performs repairs and alterations for new and client owned jewelry.  The Senior Jeweler works with all common metals, including platinum, and gemstones as well as other specialty materials.  The Senior Jeweler is expected to perform repairs using standard jewelry techniques including stone setting, soldering, laser welding, fabrication, assembly, gluing, enameling, finishing, etc.  The Senior Jeweler possesses a deep knowledge of jewelry materials (including gemstone, metal assay) and is able to communicate this knowledge to technical and non-technical co-workers.  In addition, the Senior Jeweler assists with candidate bench testing.  The Senior Jeweler understands workshop safety, ensures risks are minimized and sets an example in this area.

jewelry repair

Key Accountabilities

  • Perform advanced repairs, alterations, and fabrications on all assigned orders according to Tiffany & Co. standards.
  • Execute complex technical work, including adjustable shank installations (including rings with side stones), engineering of solution parts, gallery reconstruction as well as bespoke alterations.
  • Perform expert stone setting across all setting types, including pavé, prong, bezel, channel, invisible, and hand-made settings for fancy-shape stones.
  • Partner with CAD technicians to develop new parts, components, and prototypes that enhance design integrity and functionality.
  • Perform “specialty craft work” as appropriate to skill set and work mix; ensure all work aligns with Tiffany’s aesthetic and quality standards.
  • Productivity – Meet or exceed established productivity standards based on work mix and role
  • Organization – Maintain assigned orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to administration or management. Maintain an organized bench and workspace. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures.

Required Qualifications

  • High school diploma or equivalent.
  • 10–20 years of professional bench jewelry experience, including extensive expertise in stone setting and high-jewelry craftsmanship.
  • Experience in the following areas: Platinum 18KT, color stones, and fancy cut-shaped stones
  • Understanding of the following tools: burrs, gravers, burnishers, and other jewelry-related tools
  • Ability to read and understand SOP
  • Strong attention to detail
  • Strong problem-solving skills and resolutions
  • Ability to adapt to change for the needs of the company; flexibility is important
  • Ability to work in a high-volume, fast-paced work atmosphere
  • Ability to work overtime and weekend overtime as business needs arise.
  • Advanced proficiency in soldering, laser welding, fabrication, and repair of complex jewelry items.
  • Strong organizational skills and ability to manage multiple complex projects.
  • Fluent English language skills – reading, writing, and verbal.
  • Strong initiative and self-motivation to achieve results with minimal supervision.
  • Must understand company safety: wear safety glasses; utilize Plexiglas shield when setting, grinding, or sharpening tools and proper procedure when handling chemicals when boiling out work

Preferred Qualifications

  • Degree or certification from a jewelry technical/design program.
  • Graduate Gemologist credential or equivalent gemological coursework.
  • Proficiency in advanced diamond and gemstone setting, including custom and invisible settings.
  • Familiarity with Tiffany & Co. products, quality standards, and repair methodologies.
  • Experience collaborating with CAD or digital design teams.
  • Basic computer proficiency for order management and communication systems.

The hiring range for this position ranges from $34 – $46 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Tiffany & Co. is formed from many facets – talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.
The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.