Position
Based in Walkden, Manchester, UK
Right to work in the UK required
Full time role Monday to Friday, 36.25 hours per week (flexible within operating hours 7am to 5pm), based on site. This role is a 12 month FTC.
Competitive salary, pension and benefits package
TAG Heuer: the Swiss Avant-Garde watchmaker since 1860.
Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead. TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, confident people who are connected to the future.
At TAG Heuer and the LVMH Group you will work with dynamic leaders eager to share their knowledge and inspire you to succeed. Our ambition is to always surpass the ordinary and strive for excellence, inspired by creativity and innovation. This makes TAG Heuer and LVMH a place where you can learn, develop and explore your potential
We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.
LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.
Job responsibilities
MAIN MISSION:
/ Carrying out a range of watch repair processes to the highest standard supporting the achievement of departmental targets
/ Support the development of the UK aftersales business
/ Play a vital role in promoting the LVMH brand experience by providing outstanding customer service
…AS A WATCH TECHNICIAN YOU WILL
/ Carry out watch case and bracelets de-casing
/ Achieve workload targets within agreed timeframe working to strict deadlines
/ Preparing the watch cases and bracelets for the polishers
/ Carry out case & bracelet ultrasonic cleaning and re-sealing
/ Carry out checks and water resistance tests
/ Troubleshoot and identify worn/defective components as required
/ Ensure a high level of efficiency
/ When required assists with part jobs, guarantee work etc.
/ Maintain high standard of workstation tidiness and organisation.
/ Maintain excellent levels of positive communication with colleagues and teamwork
/ Quality control own work to ensure high quality standards are met
/ Correct operation of machinery in accordance with safety procedures given
/ Maintenance and cleaning of workshop equipment while following and maintaining up to date knowledge of Health and Safety procedures
/ Pro-active in developing technical skills and enhancing knowledge
/ Ensuring a safe and orderly working environment
/ Develop and maintain an in-depth current product and brand knowledge
/ Support team colleagues and promote a positive work culture
/ Support wider team and manager with ad hoc business requirements
… AS A BRAND AMBASSADOR
/ Ensures an outstanding service is offered to all clients
/ Embodies the brand values and acts as a passionate Brand Ambassador
/ Actively develops brand knowledge, completing trainings and builds effective support network
/ Stays updated on product knowledge
Profile
…PROFILE WANTED
/ Ambitious with a willingness to learn and complete development training
/ Close attention to detail
/ Drive for results
/ Able to prioritise and plan own workload
/ Able to work under pressure achieving a high level of accuracy
/ Able to work flexibly, to handle change and to work as part of a team
/ Demonstrate an attitude of professionalism, conscientiousness, and reliability
/ To take pride in own work and work to a high standard
…PROFESSIONAL EXPERIENCE
/ Experience of working within a busy team environment
/ Experience of working within a similar role or industry requiring dexterity (desirable)
/ Proven ability of meeting targets and contributing to departmental goals
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