About the job

Company Description

Helzberg Diamonds has been dedicated to exceptional care and craftsmanship in fine jewelry since 1915. The company’s success is rooted in a strong commitment to customers, team members, and core values including quality, integrity, respect, and a passion for the business. Helzberg stores offer a fun, welcoming environment where customers and associates feel proud to be part of the experience. Team members join a legacy brand that focuses on keeping promises and delivering consistent quality. Helzberg continues to grow by attracting individuals who value service, professionalism, and long-term career opportunities in retail jewelry.

Setting Diamonds Rings

Role Description This full-time, on-site Jeweler role is based at the Helzberg Diamonds store in Colonial Heights, VA. The Jeweler is responsible for performing jewelry repairs, ring sizing, stone setting, soldering, polishing, and cleaning to company standards. Daily work includes inspecting items for quality, diagnosing needed repairs, and communicating clearly with store leadership about timelines and repair requirements. The Jeweler ensures all work meets safety, quality, and brand guidelines while maintaining an organized and efficient bench area. This role collaborates with sales associates to support customer satisfaction, meet service deadlines, and uphold Helzberg’s reputation for craftsmanship and care.

Qualifications

  • Candidates should possess strong bench jeweler skills, including ring sizing, stone setting, soldering, basic fabrication, and jewelry repair.
  • Candidates should possess skills in inspection and quality control, including attention to detail, ability to diagnose repair needs, and commitment to precise workmanship.
  • Candidates should possess customer service and communication skills, including clear explanation of repair work, professional interaction with store associates, and responsiveness to service timelines.
  • Candidates should possess time management and organizational skills, including prioritizing multiple jobs, maintaining a clean and safe work area, and meeting daily production goals.
  • Prior experience as a bench jeweler, goldsmith, or in jewelry repair is strongly preferred; professional training, certifications, or apprenticeship in jewelry craftsmanship are beneficial.
  • Ability to work on-site full time, handle fine tools and materials safely, and follow company safety and quality procedures is required.
  • High school diploma or equivalent is required; additional technical or trade education in jewelry or metalwork is a plus.

 

 

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