About the job
Company Description Tic Toc Man is a specialist watch and clock service provider dedicated to the maintenance, repair, and restoration of timepieces. The company focuses on delivering high-quality craftsmanship and reliable service for both modern and vintage watches and clocks. Team members work with precision instruments and fine mechanical components, contributing to the long-term care of clients’ collections. Tic Toc Man values attention to detail, professionalism, and customer satisfaction, creating a supportive environment for watchmakers to refine their skills.
Role Description This is a full-time, on-site Watchmaker role based in London. The Watchmaker will perform diagnostic assessments, repair, and maintenance of mechanical and quartz watches, as well as clocks, following established technical and quality standards. Daily tasks include disassembly, cleaning, lubrication, reassembly, regulation, and testing of timepieces, along with replacing parts such as movements, crystals, crowns, and bracelets when required. The role also involves quality control checks, documenting work performed, and communicating clearly with the service team regarding timelines and technical findings. The Watchmaker is expected to maintain a clean, organized workstation, care for tools and equipment, and contribute to continuous improvements in service processes.

Qualifications
- Strong technical skills in watch repair and servicing of mechanical and quartz watches, with experience handling a range of watch brands and complications.
- Ability to service and repair clocks, including diagnosing issues, performing mechanical adjustments, and ensuring accurate timekeeping.
- Demonstrated quality control capabilities, including meticulous inspection, testing, and validation of completed work.
- High level of accuracy and fine motor skills when working with small components, tools, and precision instruments.
- Knowledge of watches, including movements, materials, and construction, and an ability to apply this knowledge to repairs and maintenance.
- Relevant watchmaking training or certification (e.g., WOSTEP, BHI, or equivalent) is highly beneficial.
- Previous experience in a watchmaking or timepiece service environment, ideally in a workshop or retail service center.
- Strong organizational and time-management skills, with the ability to manage multiple repairs and meet agreed turnaround times.
- Effective communication skills and a collaborative approach to working with colleagues and management.
- Commitment to ongoing learning, technical development, and adherence to health, safety, and company standards.
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