About the job
Watchmaker | Alson Jewelers
About Alson Jewelers
Alson Jewelers is a family-owned luxury watch and jewelry retailer in Cleveland, Ohio, founded in 1931 and now in its 95th year. We are an Official Rolex Jeweler as well as an authorized dealer for Cartier, Tudor, IWC, Panerai, Breitling and Chopard. Our in-house watch shop is growing and we’re looking to add an experienced watchmaker to the team.
The role
Full-time watchmaker in our in-house Watch Shop in Cleveland. You’ll service and repair luxury timepieces to brand standards, working alongside our Rolex certified watchmakers and our repair and sales teams. This is a bench role for someone who takes pride in precision work and wants to be part of a long standing, trusted service department.

Responsibilities
- Full service and overhaul of mechanical and quartz watches: disassembly, cleaning, reassembly, regulation and timing
- Diagnose and repair movements, complications and chronographs
- Case and bracelet work, including refinishing, gasket replacement and water resistance testing
- Follow manufacturer service procedures, tooling requirements and parts protocols for each brand we carry
- Inspect and authenticate pre-owned watches as part of our Certified Pre-Owned program
- Keep accurate service records, parts usage and repair notes
- Work with the sales team to give clear estimates and explain service needs to clients
- Keep the workshop clean, organized and compliant with brand service center standards
Requirements
- 5+ years of professional watchmaking experience
- Watchmaking certification: Rolex, WOSTEP, SAWTA CW21, or equivalent
- Hands-on service experience with luxury brands, such as Rolex, Cartier, Breitling, IWC, Panerai, Tudor and Chopard
- Strong knowledge of mechanical movements, chronographs and automatic winding systems
- Comfortable with timing machines, water resistance testers and modern service equipment
- High attention to detail and consistent quality on every watch
- Able to work independently and manage your own bench workload
What we offer
- Competitive pay based on experience
- Benefits: health, 401k, PTO
- Ongoing brand training and certification support
- A modern, well-equipped workshop
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