Job Opening for Watchmaker (Austin, TX)

Job Summary: We are seeking a skilled and experienced Watchmaker responsible for diagnosing, repairing, and maintaining watches. The position requires a high level of dexterity and focus to handle small parts and provide best-in-class quality. The individual must perform tasks within accepted industry standard procedures for watch repairs and collaborate with watchmakers at our Houston location and watch brands.

Key Responsibilities:

• Diagnosis:
• Describe the condition of the piece to be evaluated.
• Identify root causes of problems in accordance with client requests.
• Select adequate services following the brand’s policy.
• Propose solutions and identify necessary spare parts.
• Issue internal quotations for repairs as per the brand’s price list.
• Dismantling and Assembly:
• Dismantle timepieces, separating movement/dial/hands from case components.
• Insert all dismantled parts into repair boxes, plastic bags, or containers.
• Dismantle the case into its components and assign them to containers.
• Prepare and assemble case components ready for encasing the movement.
• Case Preparation:
• Check the case and components for cleanliness and functionality.
• Install and assemble the case and components for encasing the movement.
• Ensure the waterproofness of the case.
• Movement:
• Analyze and decide on the proper methodology to repair the movement.
• Use or develop adequate tools or processes to correct issues during repair.
• Resolve issues related to limited or no access to spare parts by fixing existing components.
• Clean the movement and all parts.
• Assemble the movement, control all tolerances for accuracy, and lubricate according to brand-specific documentation.
• Execute final control and adjustments as per brand specifications.
• Encasing:
• Install the dial and hands before encasing the movement and closing the watch.
• Ensure and adjust the time display and date-changing event within allowed tolerances.
• Perform a first Quality Control to ensure the piece is in working order.
• Transfer the completed piece to Quality Control.
• Maintenance and Organization:
• Maintain a clean, organized, and safe workspace.
• Document and update each repair step in our web project management platform.
• Ensure all tools and equipment are calibrated and maintained to high standards.
• Properly layout and ensure the accessibility of all tools and equipment.
• Collaboration:
• Collaborate and communicate effectively with watchmakers at our Houston location.
• Maintain communication with various watch brands for support and guidance.

Qualifications:

• High level of dexterity and focus to handle small parts with strong attention to detail.
• Minimum of 5 years of experience in watchmaking preferred.
• Proven ability to work in a fast-paced environment.
• Good communication and listening skills.
• Computer literacy to access brand intranet portals and our internal systems.
• Team management skills and experience.
• Team training and mentoring experience.
• Experience in leading a team to achieve set objectives.

Requirements:

• Experienced watchmaker.
• Willingness to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; watchmaking diploma preferred.
• Experience working with luxury brands is a plus.

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Extended hours
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Ability to Commute:

• Austin, TX (Required)

Work Location: In person