Job Responsibilities
Mission :
Perform Effective and efficient repairs to the relevant product category in line with Bvlgari Service Care Standards respecting cost, quality and lead time objectives.
PROFILE
- Perform technical repairs to the assigned product category: dismounting, reconditioning, component exchange, polishing, cleaning, and reassembling (encasing), quality check
- Able to work autonomously in a team or independently.
- Define the authenticity and reparability of the product and provide technical evaluation, including the definition of the spare parts needed
- Register repair data (e.g. cost estimate, spare parts needed) and track/update the repair process status in the relevant system (where applicable)
- Give Contribution in evaluating the type of repair/ technical intervention to be performed.
- Cooperate with the Head Of / Supervisor in regards with all the relevant repairs.
- Deliver all the assigned repairs as per the schedule provided by the Supervisor.
- Experience working on SAP system is a plus.
- Ability to perform movement overhaul of Automatic and Quartz movements.
Technical skills :
- Knowledge of manufacturing and repair processes for the assigned product category
- Knowledge of repair techniques and tools for the assigned product category
- Knowledge of product structure and materials
Soft Skills :
- Customer Orientation
- Excellence Orientation
- Operational Effectiveness
- Role Competencies
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