About the job
Happy Jewelers, www.happyjewelers.com is locally owned & operated in Fullerton, CA. We are seeking a highly skilled and detail-oriented Watchmaker to join our team full-time. As an experienced watchmaker, you will be responsible for the assembly, repair, and maintenance of various types of watches. You will work with high-end timepieces, ensuring that they meet our stringent quality standards. The ideal candidate will have a strong attention to detail, extensive knowledge of watch mechanics, a passion for horology and precision craftsmanship.
As an industry leader in the luxury jewelry and watch industry for over 50 years, our mission is to create exceptional customer experiences in a culture of integrity and respect. Voted Orange County’s Best Jewelry Store for 12 years straight, we strive to provide a dynamic environment in which employees can thrive and grow.
Key Responsibilities:
• Perform repairs, servicing, and maintenance on a wide range of mechanical and quartz watches.
• Diagnose and troubleshoot issues with watches, including movement problems and aesthetic repairs.
• Assemble and disassemble watch movements and components with precision.
• Conduct quality control checks on finished pieces to ensure accuracy and functionality.
• Maintain an organized and clean workspace, adhering to safety and quality standards.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and watch care.
• Stay updated on the latest watch technologies and trends in the industry.
Key Requirements:
• Rolex certification at minimum Level 40 required with prior experience in servicing Rolex timepieces.
• Several years of experience as a watchmaker and watch polisher.
• CW21 Certification (or comparable proof of expertise in watchmaking).
• Proven experience with servicing a variety of watches, including luxury brands like Rolex, Patek Philippe, Audemars Piguet, Omega, Breitling, Cartier, and more.
• Extensive knowledge of repairing, adjusting, and maintaining commonly used watch calibers (e.g., ETA 7750 and similar movements).
• Attention to detail and a passion for high-quality craftsmanship.
• Ability to work independently while adhering to company policies and standards.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Professional demeanor and strong communication skills.
• Ability to complete an on-site bench test and personality assessment for final selection process.
Compensation and Benefits:
Position Type: Full Time onsite/in-office
Hours: Monday–Friday (flexibility for some Saturday store hours)
Location of Position: Fullerton, CA (in-person)
Wage: Salary based on experience – starting at $100,000 annually, plus overtime, and moving Expenses.
Benefits:
• Medical/Dental/Vision insurance
• 401K with company match
• Paid Time off and holidays
• Employee purchase discounts
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