As a regional leader in the luxury jewelry industry for over a century, our mission is to create exceptional customer experiences in a culture of integrity and respect. We promise high-quality merchandise and brands, and as a recipient of the Best Places to Work in Indiana, we strive to provide a dynamic environment in which employees can thrive and grow.
We are seeking a highly skilled and detail-oriented Watchmaker to join our team full-time. As an experienced watchmaker, you will be responsible for the assembly, repair, and maintenance of various types of watches. You will work with high-end timepieces, ensuring that they meet our stringent quality standards. The ideal candidate will have a strong attention to detail, extensive knowledge of watch mechanics, a passion for horology and precision craftsmanship.
Watch Service Jobs
Key Responsibilities:
  • Perform repairs, servicing, and maintenance on a wide range of mechanical and quartz watches.
  • Diagnose and troubleshoot issues with watches, including movement problems and aesthetic repairs.
  • Assemble and disassemble watch movements and components with precision.
  • Conduct quality control checks on finished pieces to ensure accuracy and functionality.
  • Maintain an organized and clean workspace, adhering to safety and quality standards.
  • Provide exceptional customer service and communicate effectively with clients regarding repairs and watch care.
  • Stay updated on the latest watch technologies and trends in the industry.
Qualifications:
  • Rolex certification at minimum Level 40 required with prior experience in servicing Rolex timepieces.
  • Several years of experience as a watchmaker or watch polisher.
  • CW21 Certification (or comparable proof of expertise in watchmaking).
  • Proven experience with servicing a variety of watches, including luxury brands like Rolex, Omega, Breitling, Cartier, and more.
  • Extensive knowledge of repairing, adjusting, and maintaining commonly used watch calibers (e.g., ETA 7750 and similar movements).
  • Attention to detail and a passion for high-quality craftsmanship.
  • Ability to work independently while adhering to company policies and standards.
  • Excellent organizational skills and the ability to manage multiple tasks simultaneously.
  • Professional demeanor and strong communication skills.
  • Ability to complete an on-site bench test and personality assessment for final selection process.
Compensation and Benefits:
Position Type: Full Time onsite/in-office
Hours: Monday–Friday (flexibility for some Saturday store hours)
Location of position: Northside Indianapolis, IN (in-person)
Wage: Salary based on experience – starting at $80,000 annual base
Benefits:
  • Medical/Dental/Vision insurance
  • 401K with company match
  • Paid disability insurance
  • Health Saving Account w/wellness incentive
  • Paid time off and holidays
  • Employee purchase discounts
  • Paid life insurance
  • Employee Assistance Program (EAP)
  • Paid parental leave