Position
Based in Walkden, Manchester, UK
Right to work in the UK required
Full time role Monday to Friday, 36.25 hours per week (within operating hours 8am to 6pm), based on site
Competitive salary, pension and benefits package
At TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.
We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams.
LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.
Job responsibilities
MAIN MISSION:
/ Carrying out a range of watch repair processes to the highest standard supporting the achievement of departmental targets
/ Support the development of the UK aftersales business
/ Play a vital role in promoting the LVMH brand experience by providing outstanding customer service
…AS A PREP TECHNICIAN YOU WILL
/ Carry out watch case and bracelets de-casing
/ Achieve workload targets within agreed timeframe working to strict deadlines
/ Preparing the watch cases and bracelets for the polishers
/ Carry out case & bracelet ultrasonic cleaning and re-sealing
/ Carry out checks and water resistance tests
/ Troubleshoot and identify worn/defective components as required
/ Ensure a high level of efficiency
/ When required assists with part jobs, guarantee work etc.
/ Maintain high standard of workstation tidiness and organisation .
/ Maintain excellent levels of positive communication with colleagues and teamwork
/ Quality control own work to ensure high quality standards are met
/ Correct operation of machinery in accordance with safety procedures given
/ Maintenance and cleaning of workshop equipment while following and maintaining up to date knowledge of Health and Safety procedures
/ Pro-active in developing technical skills and enhancing knowledge
/ Ensuring a safe and orderly working environment
/ Develop and maintain an in-depth current product and brand knowledge
/ Support team colleagues and promote a positive work culture
/ Support wider team and manager with ad hoc business requirements
… AS A BRAND AMBASSADOR
/ Ensures an outstanding service is offered to all clients
/ Embodies the brand values and acts as a passionate Brand Ambassador
/ Actively develops brand knowledge , completing trainings and builds effective support network
/ Stays updated on product knowledge
Profile
…PROFILE WANTED
/ Ambitious with a willingness to learn and complete development training
/ Close attention to detail
/ Drive for results
/ Able to priorities and plan own workload
/ Able to work under pressure achieving a high level of accuracy
/ Able to work flexibly , to handle change and to work as part of a team
/ Demonstrate an attitude of professionalism, conscientiousness , and reliability
/ To take pride in own work and work to a high standard
…PROFESSIONAL EXPERIENCE
/ Experience of working within a busy team environment
/ Experience of working within a similar role or industry requiring dexterity (desirable)
/ Proven ability of meeting targets and contributing to departmental goals
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