About the job

Bella Cosa Jewelers is growing our Willowbrook team of luxury jewelry professionals and seek an experienced and detail-oriented Watchmaker to join the team!

The Watchmaker will offer an unparalleled level of after sales care and services, dedicated to our clients. In addition, must be able to service a wide range of timepieces, including mechanical and quartz watches, with particular focus on ETA-based movements and complex modular chronograph mechanisms. Will adhere to the highest standards of quality control while working on all luxury brands, such as Rolex.

watch repair

Key Responsibilities:

  • Perform quality repairs on all customer owned merchandise orders for complex quartz and mechanical watch servicing.
  • Service and repair multiple luxury watch brands according to guidelines established by the brand, including Rolex.
  • Perform comprehensive services on all timepieces, including movement overhauls, refinishing, dial replacement, case repair, and quality control checks.
  • Identify and requisition parts for repair.
  • Provide concise repair estimates, clearly indicating required and recommended services.
  • Ensure timely completion of work and resolution of any issues, ensuring the highest standards of customer service are met.
  • Meet deadlines and prioritize tasks to effectively handle a high volume of watch repairs.
  • Periodically interact with clients, jewelry sales consultants, and repairs team.
  • Ensure accurate record keeping and daily maintenance of the watchmaker’s work area.

Pay Range: $80,000 – $115,000 / year

Requirements:

  • 3-5 years professional experience.
  • WOSTEP, SAWTA, CW21 or similar certification.
  • Successful completion of a watchmaking program/school.
  • Rolex watchmaking experience preferred.
  • Detail oriented, meticulous and precise.
  • Able to handle delicate watch parts with great care and precision.
  • Flexible and team oriented.
  • Good verbal and written communication skills.
  • Able to work in a team environment and possess a positive attitude.
  • Available to work an occasional Saturday as needed.

 

 

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