Job Description

Watchmaking and watch repair require a clean working environment, mainly because even very small particles of dust and dirt can befoul a watch movement. Customers that appreciate mechanical watches are frequently attached to their timepieces, so watchmakers must have good communication and customer service skills. Watchmakers are also expected to keep detailed records of their work and have an ability to correctly estimate repair costs. Additionally, watchmakers must be able to refinish cases and repair or replace glass watch face coverings.

watch repair

Duties And Responsibilities

•Carry out services and repairs to all types of mechanical and quartz watches
•Carry out refurbishment of precious metal and stainless steel cases and bracelets
•Achieve workload targets within agreed timeframes and standards, and contribute to achievement of department targets
•Conduct and support the training of technicians and trainee watchmakers in all aspects of servicing and overhauling watches
•Providing advice and information to manager as required
•Promote quality achievement and performance improvement
•Develop and maintain an in-depth current product and brand knowledge
•Pro-active in developing technical skills and industry knowledge
•Attend in house and brand house training
•Support technical training and events across other business areas
•Maintain high quality of work keeping returns to a minimum resulting in customer satisfaction and a positive brand image

Role: Watchmaker/Technician East Midlands

Job Type

Location: Ashbourne, Derbyshire, England

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