Our luxury client is seeking a Watch Technician to join their team.
Responsibilities:
•Carry out required servicing on watches allocated to you, in accordance with specific standards, for example, partial services, exchange services etc. (if little to no experience, training will be provided)
•To organise and manage your allocations to ensure watches are serviced within required SLA’s
•Keep clear communication open between yourself, supervisor, the technical administration team and Technical Manager, of any potential delays in the workflow.
•Be prepared to undertake brand specific training and continuous development opportunities in order to increase knowledge and over time, develop into a watchmaker position.
•Our success in delivering excellent service to our customers is driven by our core values, which are:
•Show empathy by listening and understanding
•Empower our colleagues
•Responsibility through ownership
•Value every customer and each other
•Inspire by always acting in a positive and pro-active way
•Communicate in a clear, concise and timely manner
•Expectations are met every time
Skills and Experience
•A strong interest in continuing and/or developing a long-term career within the watchmaking industry
•Impeccable attention to detail and ability to clearly follow and where needed, switch between detailed instructions
•Experience of working towards set targets within a service driven industry
•A self-motivated individual who is able to maintain high standards of quality
Leave A Comment