Full job description

We are seeking a highly skilled Watchmaker to join our watch service department, specializing in Rolex timepieces. The ideal candidate will be responsible for the servicing and maintaining of Rolex timepieces, ensuring precision and adherence to the brand’s high standards. This role requires expertise in watchmaking, attention to detail, and a commitment to delivering exceptional customer service.

Watchmaker

Key Responsibilities:

  • Perform diagnostics, maintenance, and repairs on Rolex watches, including movement overhauls and refinishing.
  • Conduct quality control checks to ensure all repairs meet Rolex standards.
  • The use of specialized tools and equipment.
  • Maintain accurate records of repairs, parts used, and service history.
  • Collaborate with retail sales associates to assist customers with technical inquiries.
  • Stay up-to-date with Rolex certifications, training, and evolving watchmaking techniques.
  • Ensure compliance with Rolex service policies and guidelines.

Qualifications & Skills:

  • Watchmaker with Level 30 Rolex training or minimum of 2 years of mechanical watchmaking experience
  • Exceptional attention to detail and manual dexterity.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and customer service skills.
  • Familiarity with Rolex’s servicing tools, procedures, and standards.

Work Environment & Benefits:

  • Full-time position in a luxury retail setting.
  • Opportunity for ongoing Rolex certification and training.
  • Access to high-end watchmaking tools and facilities.
  • Competitive Compensation and Bonus Opportunities

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Application Question(s):

  • Do you have any formal training as a watchmaker.
  • What is your experience as a watchmaker or technician.

Ability to Commute:

  • Kansas City, MO 64112 (Required)

Ability to Relocate:

  • Kansas City, MO 64112: Relocate before starting work (Required)

Work Location: In person

 

 

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