•Must be able to provide excellent quality repairs and customer service.
•Jewelry and watch repairs performed on site while customer is waiting.
•Must provide the highest quality repairs in a timely manner to meet our customer expectations.
•Performs prong replacements.
•Performs chain repair which may require advanced repair techniques.
•Conducts sizing (up and down) for merchandise of all sizes.
•Performs replacements- New head, Hinge joint, Shank replacement, set and repair Invisible Diamond Settings, Rebuilding of ring channels
•Knowledge and maintenance of Laser Machine.
•Properly sets Marquise and Baguette shaped stones in all types of settings
•Setting skills to include shared prong, pave and bezel set stones.
•Must have the ability to multi-task and want to learn many functions of Jewelry Repair
•Very good communicational skills. Must be able to consult with customers to uncover jewelry repair needs.
•Must be willing to assist at the sales counter when called during busy periods
•Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed.
•Teamwork: Interacts with people effectively. Able and willing to share and receive feedback.
•Work Standards: Sets and maintains high performance standards.
•Motivation: Maintains high level of productivity and self-direction.
•Reliability: Completes work in a timely and consistent manner.
•Problem Solving: Analyzes problems by gathering and organizing all relevant information.
•Adaptability: Able to effectively deal with change and diverse people.
•Planning & Organization: Plans and organized tasks and work responsibilities to achieve a desired outcome.
•Communication: Listens effectively. Paraphrases and ensures that customers are getting the “total solution” to their jewelry repair needs.
•Integrity: Adheres to organizational policies and procedures.
Screening will include a background check.
Job Types: Full-time, Part-time
Jeweler: 2 years (Preferred)
Bench Jeweler: 2 years (Preferred)