Experience Watchmaking & Jewelry Repair

BENCH JEWELER

About This Position

The Bench Jeweler is responsible for performing basic sizing, soldering & prong setting in gold and servicing customers needs with respect to POMSP/JSP, cleanings and Lifetime Warranty Check-up in an immediate, positive and caring manner. He/she will be responsible for conducting opening/closing/scheduled maintenance for jeweler’s room and shop equipment while progressively advancing jewelry repair & manufacturing techniques. They are responsible to learn new techniques to improve their skills and learn the custom making process.

The Bench Jeweler works closely with the Master Jeweler and the General Manager/Business Service Manager to achieve store objectives and is responsible for modeling, support and adherence to company values.

Responsibilities

Jewelry Repair

Performs basic sizing, soldering & prong setting in gold

Finish repairs in assistance of the jewelry repair team

Customer Service

Services customers needs with respect to POMSP/JSP, Cleanings and Warranty Check-up in an immediate, positive and caring manner

Assists store staff with basic customer inquiries.

Security

Maintains constant awareness of security issues involved in operating a store and jewelry repair shop

Follows procedures & guidelines for handling merchandise

Follows procedures and guidelines for opening/closing the store

Shop Maintenance

Responsible for conducting opening/closing/scheduled maintenance for shop equipment

Assists Master jeweler with maintaining a clean, aesthetically pleasing shop environment

Must know how to safely handle hazardous chemicals; include assisting with hazardous waste spills and clean up

Education

Responsible for completing assigned training

Responsible for becoming proficient in progressively advancing jewelry repair & manufacturing techniques

Value Promotion

Understands and nurtures the RBI Corporate Culture

Exemplifies Company Values

Enforces policy of accountability toward those that do not adhere to the company values

Clear communication with other store employees

Other

To be determined.

Authorities

General Manager/Business Service Manager

This position has no direct reports

LOCATIONS:

Houston / Loop, TX

Job Type

Full-time

 

 

 

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