Primary Purpose:

To service and repair clients jewelry repairs providing excellent quality andcustomer service.



  • Perform all repairs to bring damaged jewelry up to the standards required
  • Ensure that all parts required to repair jewelry are the appropriate materials
  • Document the labor and other charges related to completing the repair.
  • Performa quality inspection on all completed repairs to ensure the highest customer service standards are met.
  • Bewilling to aid to the training of others.
  • Maintain all bench tools and equipment.
  • Maintaina clean and safe bench area for repairs to be completed.
  • Ensure all precious metals, stones and findings are controlled to reduce expenses andincrease profit.
  • Remove all scrap gold and other metals from benches nightly for recovery.
  • Any and all other duties that may be given by management.
watch repair

Knowledge/Skill Requirements:

  • Minimum of two years experience in jewelry repairs.
  • Demonstrated proficiency and skill in the areas of sizing, chain repair, prong and stone setting
  • repairs, all types of tone setting, and polishing or other finishing techniques.
  • Must be able to complete app. 22-30 repairs on average per day dependent upon level of difficulty.
  • Must be able to read and understand instructions to complete repairs.
  • Must be willing to train and share knowledge and experience.
  • Must be organized and able to communicate with others.
  • High School diploma or equivalent.




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