Our Watch Technician will support our watchmaking and operation teams. Technicians play a critical role within the shop, assisting the company not only in pre-sale production but also post-sale customer satisfaction. This role is a great chance to be trained in the horology space and work alongside some of the industry’s best-certified watchmakers. The right candidate will make a large impact on our team and see growth opportunity that can be applied towards a potential certification in the industry. Learn more about our watchmaking team and values here!
Job Description:
•Casing and de-casing timepieces
•Running various tests for watchmakers in preparation for authentication and final quality checks
•Basic data entry of watch specifications and test results
•Assisting sales and operations in customer satisfaction and post-sale order fulfillment
•Basic parts repairs and adjustments (e.g., crystals, pushers, changing batteries)
•Cleaning watch components as needed
•Regularly communicating with internal teams, especially regarding deadlines and delays
•Maintaining a high standard of professionalism and quality
Requirements:
•High school diploma or GED
•Mechanical aptitude with strong desire to learn
•Basic computer knowledge
•Technical experience in the watch and/or jewelry industries preferred, but not required
•Working experience with luxury brands is a plus
•Strong attention to detail, focus, and acuity
•Clear and consistent communication skills
What We Can Offer To You:
•Medical, dental, and vision benefit options
•401(k) plan, with 4% company match
•Flexible time off
•Leadership that invests in your happiness as well as your growth
•A team that contributes to your growth as well as your happiness
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