Just over a decade since XUPES began marketing ‘pre-loved’ select luxury items, their onward progression since is nothing short of being meteoric. Their Hertfordshire Headquarters have repeatedly been re-sized and today houses a full house (or rather Barn) full of the latest state-of-the-art facilities, enabling delivery of superlative customer service. Alongside their ‘Wonder Room’ and all required Head office functions, they have invested in a best of industry workshop space. Very quickly this service department won approval from OMEGA, LONGINES, and CARTIER, as meeting the requirements expected from a certified service centre partner.

With exciting plans for 2020 they are looking to expand their infrastructure, hence this key bench role becoming available.
Their beautiful barn at Bishop’s Stortford, Hertfordshire

Job role:
Everyday there are workshop processes that will require your involvement, be it maintenance of equipment, cleanliness of your work area, across to ensuring timely arrival of required parts & spares. There are administrational checks to ensure all brand given guidelines relating to servicing are complied with and this for you is a reassurance that the quality of your watchmaking mastery is to the signature best of any particular brand standard. It may be in addition to stock items, the companies customers may have regular watch servicing needs which additionally will prove to be part of your continual work flow.
A further element where your expertise can be harnessed, is your ability to analyse watches re: their required servicing cost with your colleagues in the businesses purchasing team. Workflow needs ever optimizing and once again you can rely on the support of a comprehensive in-house CMS system which can alert and monitor all to ensure most productive outcomes. Encouragement from your line management team is ever on hand and future technical training opportunity is aplenty and can be tailored to maximize your own recognized strengths and development needs.

watch repair


To be considered, it would be pleasing to encounter individuals already with existing luxury brand watch servicing accreditation e.g. BREITLING, JAEGER LE COULTRE, ROLEX, or TAG HEUER. In a perfect world, already proven in marques most often handled.

Workload wise experience to date should embrace working on quartz, automatic, chronograph, and small complications. Past exposure to watch polishing processes would also be client appealing.

Individually you are very focused on standards & set procedures when on-bench and enjoy testing your professionalism to achieve realistic throughput of well-qualified work.

Alongside your personal disposition to be an independent self-starter, you do respond well to being a contributing team member and your communication & organisational skills naturally are well disposed to this task.

Just occasionally your expertise may be required front of house to welcome & reassure visiting guests; to you this is a comfortable exercise where your passion for all things horological can simply wash across all.

The long term view is that this specialist in-house team will continue to enjoy corporate investment to ensure healthy continuance of the businesses already secured affiliations alongside securing new accreditation wherever commercially opportune.

There are few industry bench jobs as alluring – we would welcome notification of your interest at the earliest opportunity!



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