We have an exciting vacancy for a Watchmaker/Workshop Manager with a luxury watch company based in Hertfordshire.


•Management of Watchmaking – This includes everything from stock control – polishing, parts control, servicing, etc.
•Organisation of the daily workload in the workshop
•Maintenance and improvement for spare part distribution to the repairs
•Distributing repairs to the team
•Quality control according to the different brands objectives
•Steady improvement of repair quality
•Responsible for the equipment selection and maintenance in the watchmaking department.
•Responsible for the presentation and cleanliness of the department.
•Tools/Parts supply & control for the brands we work on.
•Occasional interaction with clients and presentation at events held by the company
•Management of other staff that may be recruited for the department.
•Pricing jobs working closely with our administration team.
•Working on the CMS systems for effective workflow.
•Day to day crossover and involvement with other tasks in the day-to-day running of the business when necessary – these may involve other jobs required by the company
•Working closely with directors to establish KPI’s and targets for the department.
•Working with our partnered accredited workshops and servicers when required.
•Maintaining the highest standards possible of work and developing systems to achieve and sustain these.
•Setting up training programs.

watch repair

Desired Skills & Experience:

•Experience working on pre-owned would be an added benefit.
•An understanding of tooling, parts and setting up equipment required within a watchmaking department.
•Excellent organisational skills.
•Good communication skills.
•Strong management skills
•Working well as part of a team.
•A self-starter able to work independently, managing multiple projects.
•Possess a passion and appreciation for luxury goods, and a desire to be immersed in a world of Interior Design, Antiques, Fine Art, Watches, Jewellery and Fashion.
•Good presentation for front of house and client welcoming.
•Previous watchmaking & polishing experience would be an added benefit.
•Experience running or working in a watchmaking department with luxury brands.
•The ability to empower others and natural entrepreneurial skills to grow a business.




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