Full job description


At least 5 years of work experience in the craft or relevant certifications

A demonstrated ability to learn on-the job

Willing to be hands-on and work with the team to get the job done

Must be able to work a flexible schedule throughout the week

A passion for watches and excellence in serviceDetail orientated with a mechanical aptitude



The Watchmaker is responsible for providing in-store watch maintenance, overhauls, service and performing quality control checks on watches in a timely manner to satisfy the needs of our customers as well as support Client Advisors in the sale of a watch, ultimately enhancing the client experience

Service a watch completely

Clean cases and bracelets using the ultrasonic cleaner and where applicable the steam machine

Replacing pins and screws

Water Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advise if the watch passed or failed

Testing for rate deviation on mechanical watches using the timing machine

Battery Installation – selecting the correct size and voltage of battery for watch

Ensuring battery straps are secure and cleaning of the terminal

Using quartz analyzer to test voltage, rate and coil resistance

Conduct quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap

Conducting quality control on same-day serviced watches including wipe and wrap

Advise Service/Client Advisor if the watch requires additional servicing

Provide a final quality control check to ensure the watch has been repaired according to Tourneau standards

Reviewing appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions as well as final wipe down and wrap

Support process for out-of-store watch repair

Maintain equipment and tools in good working order

Engage with clients as required to provide knowledge and education on technical processes

Job Type: Full-time

Pay: $84,000.00 – $125,000.00 per year


  • 401(k)
  • 401(k) 2% match
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Brooklyn, NY 11217 (Required)

Ability to Relocate:

  • Brooklyn, NY 11217: Relocate before starting work (Required)

Work Location: In person




Apply Now