Experience Watchmaking & Jewelry Repair

About the Job

Job Summary

Tier 1 Fulfillment Center Associate – Repairs is part of the fulfillment center department. Core job responsibilities include the repairing/restoration of merchandise, mostly watches.

Essential Duties and Responsibilities

• Repair or replace broken, damaged, or worn parts on timepieces using lathes, drill presses, and hand tools.

• Test and replace batteries and other electronic components.

• Test timepiece accuracy and performance, using meters and other electronic instruments.

• Demagnetize mechanisms using demagnetizing tools.

• Fabricate parts for watches and clocks, using small lathes and tools/machines.

• Adjust timing regulators, using truing calipers, watch-rate recorders, and tweezers.

• Clean, rinse, and dry timepiece parts, using solutions and ultrasonic or mechanical watch-cleaning tools/machines.

• Disassemble timepieces and inspect them for defective, worn, misaligned, or rusty parts.

• Reassemble timepieces, replacing glass faces and batteries, before returning them to customers.

• Gather information from customers about a timepiece’s problems and its service history.

• Oil moving parts of timepieces.

• Perform regular adjustment and maintenance on timepieces, watch cases, and watch cases, and watch bands.

• Record quantities and types of timepieces repaired, serial and model numbers of items, work performed, and charges for repairs.

• Process product returns and refunds within process guidelines

• Meets all monthly metrics, quality scores, productivity scores, and other goals established by the management team

• Enters alphabetic, numeric, or symbolic data from source documents into computer

• Create new merchandise profiles/descriptions

• Checking in returns and entering information into a database

• Performs minor repairs on watches, including battery changes

• Meets all monthly metrics, quality scores, productivity scores, and other goals established by the management team

NOTE: THIS JOB IS LOCATED IN THE CANTON, OHIO AREA

 

 

 

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