Watchmaker Customer Service (M/F)

Le Sentier, VD, CH


Since its creation, Jaeger-LeCoultre has made precision an art in its own right, finding the perfect balance between sharp expertise and artistic sense, sophistication and aesthetic finesse. Faithful to the spirit of invention initiated in 1833 by its founder Antoine LeCoultre, the craftsmen of the Manufacture create collections at the forefront of Haute Horlogerie: Reverso, Master, Jaeger-LeCoultre Polaris, RendezVous and Atmos – this rich heritage built by the Grande Maison over the centuries is a constant source of inspiration that continues to push the limits through unprecedented timepieces.

watch repair


Watchmaker Customer Service (M/F)

based in our offices in Le Sentier, Switzerland .


  • Carry out the complete service of our recent watches (manual and automatic, with complications, tourbillon, perpetual calendar),
  • Completely dismantle the movement, clean it, reassemble it, lubricate it and adjust it,
  • Adjust the escapement, balance spring and other elements,
  • Put the dial as well as the hands and fit the movement,
  • Carry out the various checks on operation, aesthetics and sealing in order to guarantee the quality of the intervention,
  • Maintain his workspace and his tools in an irreproachable state,
  • Actively collaborate with other members of the watchmaking team,
  • Participate in various continuous improvement initiatives.


  • You have a watchmaking CFC or equivalent
  • You benefit from more than 10 years of experience in a watchmaking sector and in grand complications
  • You have worked in a service environment
  • You are customer oriented and provide solutions
  • You are passionate about watchmaking, a knowledge or affinity with vintage would be a plus
  • You demonstrate great motivation, flexibility and availability
  • Your command of English or any other language is a strong asset.


You are our greatest asset. By joining Jaeger-LeCoultre, a whole world of opportunities opens up to you! The transmission of knowledge is the very soul of our profession: you will have access to a tailor-made training program. In our Swiss offices, we respond to your desire for well-being and balance, thanks to a stimulating workplace, remote working, flexible hours, a contribution to sustainable mobility, on-site services and time for volunteering. Our House works tirelessly to manage its environmental footprint and create a positive impact on society through our collective efforts. Learn more about our CSR commitments in our “Make Our Time Better” program .




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