Administrative Assistant / Repair Service Coordinator

Watchmaking Customer Service Department.


Betteridge is a family owned jewelry store spanning 5 generations since 1897.An authorized dealer for more than a dozen prestigious luxury watch and jewelry brands. Locations in Greenwich Ct., Aspen Co, Vail Co. and Palm Beach Fl.Our service department boasts a team of 4 watchmakers, 3 goldsmith’s / bench jewelers, a stone setter, and a certified gemologist appraiser.

watch repair

Betteridge has an opportunity for a highly motivated, technically inclined individual, to assist with the administrative aspects of the watch repair department. Providing direct assistance to the watchmakers, the sales staff, and client interface. This position requires a high degree of initiative, follow-through, multi tasking, attention to detail, and organizational skills. Proficient computer skills using job tracking software, and spreadsheets. Comfortable handling a high email and phone volume, with careful and accurate note taking.

A prior knowledge of luxury watch brands is a plus, but not required.This is a great opportunity, if you are interested and willing to learn about a wide range of technical and functional aspects of the luxury watch field, and enjoy working as part of a team.

●Process the incoming watch repairs based on the type of service needed,using job tracking software and spreadsheets.

●Comfortable operating a computer and other similar devices for long periods of time.
●Inspect and identify small aesthetic details, and record information about incoming jobs.
●Comfortable using magnification to see small details.
●Communicate clearly and accurately with vendors and clients regarding job details and status, via email and phone.
●Prepare estimates from vendors and betteridge watchmakers for clients.
●Process outgoing and incoming jobs from shipping department.
●Inspect finished work for quality control.
●Assist watchmakers with sales staff and client interface.
●Assist the watchmaking department with various intermittent administrative tasks.
●Assist in developing the department further, through streamlining and improving the process and procedures.

Salary and Benefits
●Full Time position
●Health insurance
●Paid National Holidays
●Paid Sick / personal leave days
●Paid 30 minute lunch break
●Work with cool watchmakers

To apply,

Please contact: Joshua Bale

Betteridge Jewelers

239 Greenwich Avenue

Greenwich, Ct. 06830