Position: Watchmaker
Company: Bremont Watch Company
Location: Henley on Thames, Oxfordshire, U.K.
Report: Service Centre Manager

Bremont is a leading luxury British watch company producing beautifully engineered
mechanical watches at their state-of-the-art Manufacturing and Technology Center “The
Wing” in Henley on Thames, England
Founded 2002, when Nick and Giles English, Co-Founders, embarked on a journey to make
beautifully crafted pilot’s watches of exceptional quality. Driven by the desire to play their part
in reviving the British watch industry and build a globally recognized luxury brand.
Bremont is global business operating its own boutiques and a wholesale network across the
world with its own manufacturing center based in the UK. As we grow the business, we look
to invest in the right talent to enable us to achieve our goals.

watch repair

Activities: Watch servicing and repair – Environment/tool maintenance. (95% – 5%)
Scope of work
Ensures a high level of intervention service to customers.
Manages resources to achieve the goals set in terms of quality, service content as well as
promised lead times and profitability.
Uses all available means to improve the effectiveness of the service.


• Operational: Duties are related to the knowledge and level of the given watchmaker
• Provides repairs: Quick repairs when required (bracelet /Strap services-adjustments
etc.) Partial repairs to the given level.
• Complete service – Hand-wound mechanicals and simple automatics
• Complete service – Chronographs
• Complete service – Simple complications
• Complete service – Chronograph complications
• Provides basic polishing-refurbishing service (If required)
• Guarantees repair Expected quality (esthetical + functional) with: Expected quantity
• Expected promised lead times.
• Backs-up superior in technical linked tasks, incl. quality feedback
• Respects Bremont’s technical guidelines
• Guarantees quality and cleanliness in the locations under responsibility.
• Adopts the most effective and efficient methods to cut down the time spend on each
intervention and quality control jobs.

• Supports the estimation, intervention and control phases of customers and stock
items (if needed).
• Discusses issues on any trouble-related jobs or problems linked to workload or
environment and provides feedback, if any to the superior to achieve productivity
• Undertakes special projects assigned by superiors’ efficiency – best working practiceEHS-technical variations-product knowledge-technical updates and improvements
made by manufacturers.


• Works in a safe and proper manner, has a good understanding of EHS related tasks
and procedures. Uses provided safety PPE and maintains them in good order.
• Has a good understanding of equipment and tools and their safe operation.
• Guarantees quality of tools and equipment allocated. Maintains them in good order
and condition and advising superior when a replacement is required.
• Maintains all equipment and tool in optimum working condition, which includes
washing, sterilizing, and cleaning.
• Recommends purchase of same that may improve the effectiveness and service of the
service Centre.
• Promotes quality in order to avoid repeating errors.
• Complies to instructions given by the superior and technical guidelines set out by
manufacturers and Bremont and ensures that quality work is being carried out and
not compromised.
• Undertakes technical training to expand scope, update best practice, stay current
with technical evolution and best working practice.

The successful candidates will be/have:
– Preferred WOSTEP or similar diploma in watchmaking
– Minimum 5 years bench experience
– Honesty and integrity
– Willing to adapt proactively and positively to new challenges.
– Understanding the brand ethos
– A team player but also confident to work proactively without guidance Dexterity,
meticulous attention to detail and exemplary organizational skills.
– Able to communicate well, both orally and in writing.
– High standard of written English and grammar
– A hardworking and reliable attitude, able to work autonomously but collaboratively.
– Able to work on own initiative and to tight deadlines. Self-motivated and sets high
standards and constantly priorities.
– Able to remain calm and focused under pressure.
– Willing to adapt and take on new challenges and driven to continually improve.
– Able to demonstrate confident and polite communication skills across multiple
– Experience in a customer service role beneficial.

The ideal candidate will possess most, if not all, of the following competencies:
– Honesty and integrity.
– Friendly & patient, able to adapt complexity of communication to audience easily.
– Willing to adapt proactively and positively to new challenges.
– Enthusiastic, self-motivated.
– A team player but also confident to work proactively without guidance.
– Excellent attention to detail and good organisational skills.
– GCSE standard of written English and grammar.
– IT literate, able to use Excel, Word, and data entry programs systems.
– Willing to adapt and take on new challenges and driven to continually improve.
– Understanding of importance of brand attributes.
– Driven to continually improve.



We are always looking for talented people to join our team. If you are interested in applying for a career at Bremont, please send your CV and covering letter to