Position Title: Watchmaker
Location: Manufacturing and Technology Centre.Henley-on-Thames.RG9 4GE
Department: Service Centre
Position reports to: Workshop Supervisor / Head of Technical
Activities: Watch servicing and repair – Enviroment/tool maintenance. ( 95% – 5%)
Scope of work
1 Ensures a high level of intervention service to customers
2 Manages his/her resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability
3 Uses all available means to improve the effectiveness of his/her service
Operational: Duties are related to the knowledge and level of the given watchmaker
Provides repairs : Quick repairs when required (bracelet /Strap services-adjustments etc.) Partial repairs to the given level.
Complete service – Hand-wound mechanicals and simple automatics
Complete service – Chronographs
Complete service – Simple complications
Complete service – Chronograph complications
Provides basic polishing-refurbishing service ( If required )
Guarantees repair Expected quality (esthetical + functional) with:
Expected quantity (performance)
Expected promised lead times
Backs-up superior in his technical linked tasks, incl. quality feedback
Respects Bremont’s technical guidelines
Guarantees quality of his complete environment, maintaining cleanliness on his/her bench and in the locations under his/her responsibility.
Adopts the most effective and efficient methods to cut down the time spend on each intervention and quality control jobs.
Supports the estimation, intervention and control phases of customers and stock items (if needed).
Discusses issues on any trouble-related jobs or problems linked to work load or environment and provides feedback, if any to the superior to achieve productivity level.
Undertakes special projects assigned to him by his superiors efficiency – best working practice-EHS-technical variations-product knowledge-technical updates and improvements made by manufacturers.
Works in a safe and proper manor, has a good understanding of EHS related tasks and procedures. Uses provided safety PPE and maintains them in good order.
Has a good understanding of equipment and tools in his environment and their safe operation.
Guarantees quality of his tools and equipment allocated to him. Maintains them in good order and condition carries out an annual tool stock take. Advises his superior when a replacement is required.
Maintains all equipment and tool in optimum working condition, which includes washing, sterilizing and cleaning.
Recommends purchase of same that may improve the effectiveness and service of the service centre.
Promotes quality in order to avoid repeating errors.
Complies to instructions given by the superior and technical guidelines set out by manufacturers and Bremont and ensures that quality work is being carried out and not compromised.
Undertakes technical training to expand scope, update best practice, stay current with technical evolution and best working practice.
Qualifications, knowledge and experience:
Preferred WOSTEP or similar diploma in watchmaking
Minimum 5 years bench experience.
Competencies and personal attributes:
Honesty and integrity
Willing to adapt proactively and positively to new challenges
Understanding the brand ethos
A team player but also confident to work proactively without guidance Dexterity, meticulous attention to detail and exemplary organisational skills Able to communicate well, both orally and in writing.
High standard of written English and grammar
A hardworking and reliable attitude, able to work autonomously but collaboratively
Able to work on own initiative and to tight deadlines. Self-motivated and sets high standards and constantly prioritises
Able to remain calm and focussed under pressure
Willing to adapt and take on new challenges and driven to continually improve
Job Types: Full-time, Permanent
Ability to commute/relocate:
Henley on Thames RG9: reliably commute or plan to relocate before starting work (required)
Bench: 5 years (preferred)