Customer Service Watchmaker

Le Sentier, VD, CH

Jaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with the inventive spirit initiated in 1833 by its founder Antoine LeCoultre, the artisans of the Manufacture create collections which have been at the forefront of fine watchmaking: Reverso, Master, Jaeger-LeCoultre Polaris, Rendez-Vous and Atmos – this rich legacy built by the Grande Maison over centuries serves as a constant source of inspiration in ever so pushing the boundaries through unprecedented timepieces.

Reporting to our Customer Service Department, you will participate in the complete overhaul of all after-sales products of the Grande Maison.

watch repair


Perform the complete service of our recent watches (quartz, manual and automatic, with complications, tourbillon, perpetual calendar).

Completely disassemble the movement, clean it, reassemble it, lubricate it and adjust it.

Adjust of the escapement, balance spring and other elements.

Dial and hands setting followed by encasing.

Carry out the various controls of movement rate, aesthetics and tightness in order to guarantee the quality of the intervention.

Maintain your workspace and tools in an perfect order.

Actively collaborate with other members of the team.

Participate in the various continuous improvement approaches.


You benefit of a watchmaking CFC or equivalent

You benefit from 3 to 5 years of experience in a watchmaking sector

You have worked in a customer service environment

You are customer-oriented and provide solutions

You are passionate about watchmaking, a knowledge or affinity with vintage would be a plus

You show great motivation, flexibility and availability.

Your fluency in English is an asset.



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