Experience Watchmaking & Jewelry Repair

The job holder is performing in the newly refurbished Flagship boutique of Cartier, on the renowned Bond Street at the heart of the London luxury experience.

Main missions :
•Diagnose and repair watches ( mainly QS )
•Support sales interventions

watch repair

Main responsibilities :
•To do sales interventions (changing straps, adjusting of metal bracelets etc…)
•To do diagnosis and quick services immediately or within 24 hours
•To do MS and CS ( in Boutiques where applicable )
•To provide technical support to admin / Boutique staff
•To replenish spare parts kits / operation supplies
•To return to CS platform exchanged components and movements
•To report technical problems to the technical supervisor
•Maintain personalized hand-tools and testing equipment in impeccable working condition
•To ensure impeccable cleanliness of the personal working environment

Profile:
•Minimum 2 – 3 years of experience in watch repairing (profile depends on complexity of work to be carried out in Boutique )
•Diploma holder in watch-repairing or equivalent training course is an advantage

KPI :
•% of diagnosis or QS done within 24 hours
•Repair Guarantee <3% (depending on Brand target)

 

 

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