Position Overview:

The Watchmaker is responsible for providing in-store watch maintenance, service, and performing quality control checks on watches in a timely manner. This role requires formal training and experience performing full-service repairs on mechanical and automatic movements, as well as expertise in working with quartz movements and basic polishing.

Professional Certified Watchmaker

Key Responsibilities:

  • Conduct quality control on same-day serviced watches and advise Service/Sales Professionals if additional servicing is required.
  • Perform quality repairs on all assigned client-owned merchandise, including complex quartz and mechanical watches.
  • Work proficiently on mechanical movements, quartz movements, and basic polishing, ensuring high standards of craftsmanship and customer satisfaction.
  • Assist other Watchmakers in resolving challenging repairs.
  • Identify and requisition parts necessary for repairs.
  • Communicate status updates to administrative staff and report areas of concern to management.
  • Comply with all company policies and procedures, including departmental processes and best practices, such as Internal Audit, Human Resources, and Occupational Safety.

Qualifications:

  • At least 5 years of work experience in watchmaking, including expertise in mechanical movements, quartz movements, and basic polishing.
  • Demonstrated ability to learn on the job and continuously improve technical skills.
  • Willingness to be hands-on and work collaboratively with the team.
  • A passion for watches and excellence in service.
  • Detail-oriented with a mechanical aptitude.
  • Technical school training (minimum of 2 years) and/or professional experience (minimum of 3-5 years).

Working Conditions:

  • This position requires meticulous attention to detail and a commitment to maintaining high standards of craftsmanship.
  • The work environment is collaborative, and the Watchmaker will work closely with other team members to achieve common goals.
  • The role demands excellent problem-solving skills and the ability to troubleshoot issues efficiently.

Job Type: Full-time

Pay: From $90,000.00 per year

Schedule:

  • 8 hour shift
  • Day shift

Work Location: In person

 

 

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