Position Overview:
The Watchmaker is responsible for providing in-store watch maintenance, service, and performing quality control checks on watches in a timely manner. This role requires formal training and experience performing full-service repairs on mechanical and automatic movements, as well as expertise in working with quartz movements and basic polishing.

Key Responsibilities:
- Conduct quality control on same-day serviced watches and advise Service/Sales Professionals if additional servicing is required.
- Perform quality repairs on all assigned client-owned merchandise, including complex quartz and mechanical watches.
- Work proficiently on mechanical movements, quartz movements, and basic polishing, ensuring high standards of craftsmanship and customer satisfaction.
- Assist other Watchmakers in resolving challenging repairs.
- Identify and requisition parts necessary for repairs.
- Communicate status updates to administrative staff and report areas of concern to management.
- Comply with all company policies and procedures, including departmental processes and best practices, such as Internal Audit, Human Resources, and Occupational Safety.
Qualifications:
- At least 5 years of work experience in watchmaking, including expertise in mechanical movements, quartz movements, and basic polishing.
- Demonstrated ability to learn on the job and continuously improve technical skills.
- Willingness to be hands-on and work collaboratively with the team.
- A passion for watches and excellence in service.
- Detail-oriented with a mechanical aptitude.
- Technical school training (minimum of 2 years) and/or professional experience (minimum of 3-5 years).
Working Conditions:
- This position requires meticulous attention to detail and a commitment to maintaining high standards of craftsmanship.
- The work environment is collaborative, and the Watchmaker will work closely with other team members to achieve common goals.
- The role demands excellent problem-solving skills and the ability to troubleshoot issues efficiently.
Job Type: Full-time
Pay: From $90,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
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