PuzzleHR is hiring on behalf of Watchbox

Now Hiring: Watch Repair Administrator

Company Website:

Location: Bala Cynwyd, PA

WatchBox is a global leader in the luxury watch market and is transforming a multibillion-dollar luxury watch industry. We have a deep understanding of the watch industry spanning decades and are now focused on building new technologies to connect watch enthusiasts from around the world. We’ve recently been selected as one of the ‘Top Places to Work 2021’ in Philadelphia!

As a multi-faceted luxury watch retailer and e-platform; Govberg/WatchBox Jewelers is looking for a motivated, curious, and adaptable Watch Repair Administrator to join our growing company to support the buying, selling, and trading of luxury watches worldwide.

Watch Repair Administrators are a vital part of our ability to grow and expand our evolving business. This position puts you in direct communication with our in-house repair department, outsourced repair departments, and our internal teams here in the U.S. and across the globe. You will be trained on the processing of watch repairs. This position is perfect for those who are eager to gain hands-on experience at a world renown company.

Previous watch experience preferred, but not required. Applicants must possess a desire to learn about watches and watch repair.

watch repair


•Learn the fundamentals of watch repair through on-the-job training
•Input repair jobs into our inhouse repair system
•Create job work orders based on inspection results
•Evaluate where the best location is for repairs to be completed
•Create, shipping worksheets, shipping labels and pack repairs
•Update our computer systems with notes as needed
•Check on the status and estimated completion dates of watches in repair
•Update staff with desired requests

Skills, Knowledge, & Personal Attribute Requirements:

•High school diploma, GED or greater
•Critical thinking skills
•Watch, watch parts, and watch repair knowledge preferred, but not required
•Timepiece inspection experience preferred, but not required
•Proficiency with typing and computer literacy
•Ability to self-prioritize workload
•Good organizational skills and attention to detail
•Ability to both focus and multi-task when needed the demands of this job change daily based on volume
•Ability to communicate efficiently and clearly with clients and coworkers

Physical Requirements:

•Able to use magnifying tools (handheld or watchmaker loupe) to visually inspect watches to evaluate performance, and identify aesthetic flaws
•Excellent motor skills, hand/eye coordination and vision
•Ability to remain seated for an extended period of time

Other Requirements:

•Customer Service skills
•Team oriented work ethic
•Desire and ability to multi-task in fast-paced environment
•Ability to accept constructive criticism
•Willing to work overtime (based on volume)

Benefits offered include Medical, Dental, Vision, 401K, PTO and Supplemental Insurance.

About WatchBox:

We are an industry leading, technology-driven luxury watch business. We have a large and growing Certified Pre-Owned watch business that is changing our industry and growing to take on a global scale. We offer a fast-paced, high growth atmosphere for our associates in our sophisticated new headquarters. We are a work hard, play hard atmosphere with lots of opportunities for fun as well as professional, personal, and cultural development.

EEO statement:

Govberg/WatchBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Associated topics: automotive, breakdown, calibrate, diagnose, field service, machine repair, mechanical, millwright, repair, service technician



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