About the job

About the Brand

A prominent luxury watch brand, recognized for its exceptional quality, performance, and prestige. Pioneering wristwatches for over a century, this brand has a rich history of ground-breaking innovations in watchmaking.


In a Long Island City-based role, the Watchmaker focuses on servicing and repairing high-quality watch movements from renowned brands. Successful candidates should have graduated from a watchmaking program and successfully passed the required skills assessment. Watchmakers will operate within a production environment, and they will be responsible for consistently meeting quality and productivity standards.

watch repair


The Watchmaker’s key responsibilities include ensuring the department consistently meets and upholds productivity and quality rate objectives. This includes maintaining an appropriate spare parts usage rate in line with departmental goals. Furthermore, the Watchmaker must ensure that standard operating procedures (SOPs) and safety protocols are rigorously adhered to. Proper maintenance of tools and equipment is also part of the role, as well as meticulous record-keeping of job details and tray information. Ensuring that jobs and trays follow the proper processing workflow is essential, whether through the central coordination station or the personal workstation.

Tasks and Responsibilities

The Watchmaker may engage in some, but not all, of the following tasks:

  • Adjusting movements to meet company timing standards
  • Disassembling, assembling, and lubricating components as required
  • Conducting escapement adjustments
  • Performing timing operations
  • Adjusting hairsprings to achieve flatness and centring
  • Accurately verifying and adjusting end shakes
  • Using timing equipment to precisely adjust movement timing
  • Analyzing and rectifying amplitude issues
  • Troubleshooting and rectifying issues with movements and worn or defective parts
  • Adjusting calendar and day-date functions
  • Servicing various watch calibres
  • Performing non-invasive inspections on completed watch movements, including automatic device modules and train wheels
  • Managing personal parts inventories as necessary
  • Accurately documenting notes in the system
  • Refinishing cases and bracelets
  • Completing cleaning and assembly of cases
  • Conducting waterproof testing
  • Performing cleaning, resizing, and balancing of bracelets
  • Thoroughly inspecting serviced watches to evaluate the condition and cleanliness of dials, hands, crystals, cases, and bracelets
  • Confirming the proper functioning of all movement, case, and bracelet features
  • Performing cosmetic enhancements
  • Inspecting cases and bracelets to ensure they meet the required refinishing quality standards
  • Conducting self-winding tests using a simulator
  • Estimating watches for repair, service, and credits
  • Engraving watches for special orders
  • Visually evaluating the aesthetics of all engravings
  • Attaching bracelets and straps to watch cases

Knowledge Requirements

The ideal candidate should possess the following knowledge and skills:

  • Strong organizational abilities
  • Proficiency in watchmaking repair, including escapement diagnosis, adjustment, and repair, as well as hairspring adjustment and precision timing
  • Excellent hand-eye coordination
  • Recognition of alpha-numeric characters
  • Keen attention to detail

Minimum Qualifications

  • Completion of an accredited professional watchmaking program with a degree or certification.
  • At least one year of relevant professional experience.
  • High school diploma or equivalent.



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