About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website.

As a Watchmaker, you will leverage your expertise to assess the condition and authenticity of timepieces, and perform service to restore them to functionality. If you are an experienced watch expert with a passion for sustainable fashion, this could be the perfect match!

watch repair

What You Get To Do Every Day


  • Assess the condition, authenticity, and functionality of timepieces
  • Diagnose and perform service on timepieces of basic to moderate complexity to restore them to accuracy and functionality
  • Coordinate communication between all watchmakers, clients, customers and Operations team to receive approval on needed repairs and process accordingly
  • Provide accurate and expedient simple adjustments and regulations to mechanical movements as well as battery replacement on quartz models and link additions/removal
  • Partner with Expert Service leaders to assist in any requested educational or training initiatives
  • Contribute to the Expert Service team’s initiatives to scale and diversify the growth of the company’s watch repair and service initiatives

What You Bring To The Role

Minimum Requirements:


  • 3-5 years of experience repairing timepieces
  • Degree or certification from relevant watchmaking educational institution
  • Adept at working with technology solutions to increase productivity and efficiency
  • Ability to handle multiple complex, time sensitive situations
  • Excellent verbal and written communication skills
  • A ‘can-do’ attitude with a solutions focused mindset
  • Self-motivation and a drive to achieve results
  • Exceptional attention to detail and organization skills
  • Adaptability and openness to change

Preferred Requirements:


  • WOSTEP certification
  • Additional certifications from major watch brands

Compensation, Benefits, + Perks


  • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
  • * Unlimited DTO with Manager approval
  • State of the art, climate-controlled warehouse facility

The expected salary range for this role is 59,608.80-85,170.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.



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