Job description


  • Service and repair watches that enter the Swatch Group Customer Service
  • Ensure all repairs follow business procedure
  • Detect watch defects that were omitted by watch diagnostics
  • Keep record of all work undertaken on Repair Sheet
  • Ensure the first level repair quality control according to the Swatch Group recommendations
  • Pass all completed repairs to Quality Control
  • Inform administration of all additionally required spare parts
  • Organise and self manage workflow while working to targets
watch repair


  • Customer Service



  • Non Management


Your profile

You are WOSTEP accredited or equivalent and have proven bench experience within the watch industry. You may have had previous experience of working with Swatch Group brands (training on our watches will be provided).

  • A practical individual with excellent dexterity and excellent levels of attention to detail
  • The ability to deliver set business production and quality criteria
  • A well organised individual who is able to prioritise and self-manage one’s own workflow.
  • Flexible, excellent levels of concentration and the ability to self-motivate
  • Works well within a team with a positive can do attitude



Professional requirements

  • WOSTEP Accreditation


Proven Bench Experience

Start date




Job location

  • Southampton


Company address

The Swatch Group (UK) Limited

Building 1000

2nd Floor East Wing

The Royals Business Park

Dockside Road

GB-London E16 2QU





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