+ Company: ASS W&J UK

+ Location: United Kingdom

+ Business group: Watches & Jewelry

+ Contract type: Permanent Job

+ Function: Manufacturing

+ Experience required: Minimum 2 years

+ Reference No.: ASSWIJ00050

+ Date of publication: 2018.07.30

LVMH Watch & Jewellery UK is part of one of the world’s leading luxury goods companies distributing and servicing prestigious watch brands TAG Heuer, Zenith, Hublot & Bulgari. As part of our commitment to provide customers with a premium service, we are expanding our UK after-sales team and looking to recruit the following position:

watch repair

Full Time, Permanent Contract
Based in Walkden, Manchester

+ Servicing and repairing all types of quartz and automatic watches to the highest of standards within expected timeframes
+ Support the department in providing an efficient and competitive UK after-sales service which appropriately reflects brand values and results in high customer satisfaction and brand loyalty
Duties and Responsibilities:
+ Carry out services and repairs to all types of mechanical and quartz watches
+ Carry out refurbishment of precious metal and stainless steel cases and bracelets
+ Achieve workload targets within agreed timeframes and standards, and contribute to achievement of department targets
+ Conduct and support the training of technicians and trainee watchmakers in all aspects of servicing and overhauling watches
+ Providing advice and information to manager as required
+ Promote quality achievement and performance improvement
+ Develop and maintain an in-depth current product and brand knowledge
+ Pro-active in developing technical skills and industry knowledge
+ Attend in house and brand house training
+ Support technical training and events across other business areas
+ Maintain high quality of work keeping returns to a minimum resulting in customer satisfaction and a positive brand image

+ WOSTEP/BHI or Swiss watchmaking qualification and training
+ Minimum GCSE level qualifications
Professional Experience:
+ Professional/career level watchmaking experience (Swiss/luxury brand preferable)

+ Ability to service and maintain Swiss/luxury timepieces
+ Experience of working as part of a team in a commercial technical department/business and individually
+ Proven experience of working towards and achieving departmental targets
Personal Profile:
+ Commercial awareness
+ Passion for watches/luxury timepieces
+ Able to prioritise and plan own workload
+ Excellent communication and interpersonal skills
+ Able to work flexibly, to embrace change and to work as part of a team
+ Drive for results
+ Self-motivated
+ Ambitious with a willingness to learn and complete development training
+ Able to deal effectively with people at all levels and in all areas of the organisation
+ Be a brand ambassador of the business
+ Able to work under pressure achieving a high level of accuracy
+ Demonstrate an attitude of professionalism, conscientiousness and reliability

Additional information

Privacy Statement
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Any questions regarding this privacy notice, or requests for further information regarding GDPR compliance within the Company, should be directed to the HR department.



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