About the job
Bella Cosa Jewelers is growing our Willowbrook team of luxury jewelry professionals and seek an experienced Watchmaker to join the team!
The Watchmaker will offer a high level of after sales care and services, dedicated to our clients. Must be able to service a wide range of timepieces, including mechanical and quartz watches, with particular focus on ETA-based movements and complex modular chronograph mechanisms. Will meet our standards of quality control while working on all luxury brands, such as Rolex.
Key Responsibilities:
- Perform quality repairs on all customer owned merchandise orders for complex quartz and mechanical watch servicing.
- Service and repair multiple luxury watch brands according to guidelines established by the brand, including Rolex.
- Perform comprehensive services on all timepieces, including movement overhauls, refinishing, dial replacement, case repair, and quality control checks.
- Identify and requisition parts for repair.
- Provide concise repair estimates, clearly indicating required and recommended services.
- Ensure timely completion of work and resolution of any issues, ensuring the highest standards of customer service are met.
- Meet deadlines and prioritize tasks to effectively hand volume of watch repairs.
- Periodically interact with clients, jewelry sales consultants, and repairs team.
- Ensure accurate record keeping and daily maintenance of the watchmaker’s work area.
Pay Range: $70,000 – $125,000 / year
Requirements:
- Several years of experience as a watchmaker and/or polisher.
- WOSTEP, SAWTA, CW21 or similar certification.
- Successful completion of a watchmaking program/school preferred.
- Rolex watchmaking experience preferred.
- Detail oriented, meticulous and precise.
- Able to handle delicate watch parts with great care and precision.
- Flexible and team oriented.
- Good verbal and written communication skills.
- Able to work in a team environment and possess a positive attitude.
- Available to work an occasional Saturday as needed.
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