About the job
Passionate about Rolex timepieces and seeking a new opportunity? Join Diamond Cellar, where our 75-year legacy spans across Central Ohio, Tulsa Oklahoma, and the dynamic Nashville market. Representing prestigious brands like Rolex, Patek Philippe, Tudor, and more, we prioritize delivering unparalleled experiences to our diverse clientele.
About the Role:
As The skilled Watchmaker of our Plaque Certified Service Center located within our Rolex boutique, just outside Nashville’s vibrant heartbeat, you’ll spearhead our entire Rolex service repair operation. Your leadership will steer us toward maintaining the pinnacle of quality and precision, catering to the discerning Nashville watch community.
About the Role:
As The skilled Watchmaker of our Plaque Certified Service Center located within our Rolex boutique, just outside Nashville’s vibrant heartbeat, you’ll spearhead our entire Rolex service repair operation. Your leadership will steer us toward maintaining the pinnacle of quality and precision, catering to the discerning Nashville watch community.
Key Responsibilities:
- Lead and oversee our bustling Rolex service repair operation, ensuring meticulous and precise repairs on mechanical watches.
- Collaborate closely with our sales team, providing direction, timely updates, and highlighting concerns to management.
- Identify, procure, and manage necessary parts for repair tasks, ensuring operational efficiency and unmatched service delivery.
- Maintain strict adherence to all policies, procedures, brand specifications, and departmental best practices.
Qualifications & Requirements:
- Certification such as SAWTA, WOSTEP, CW21, or equivalent.
- Strong leadership abilities within a team environment, fostering positivity and effective communication.
- Previous retail or customer service experience is advantageous.
Join Our Team in Nashville’s Thriving Market:
Nashville isn’t just about its music scene; it’s a burgeoning market brimming with opportunity. At Diamond Cellar Holdings, we value diversity and offer an environment where your leadership and expertise shine. While applications flood in, we’re seeking
individuals best aligned with this exciting opportunity.
Ready to lead our team in Nashville and take charge of our Rolex service repair operation? Apply now and become an integral part of our journey to elevate the watch experience in Music City!
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