There’s something extraordinary about being a part of the team at Helzberg Diamonds. It’s something you can feel. It’s warm…friendly…like being part of a family. It’s a place where success is shared and tradition is valued. Where we WOW our customers by exceeding expectations and treat them—and each other—the way we would want to be treated ourselves: honestly and fairly.

We have a fun, welcoming experience that makes customers and Associates alike genuinely happy. We currently have a Bench Jeweler position open at Haywood Mall.

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

watch repair

Key responsibilities include:

•Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
•Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
•Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
•Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
•Adheres to all safety-related procedures to reduce the risk of accidents.
•Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

•Associate’s degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
•Advanced knowledge of jeweler’s tools, machinery and equipment required along with advanced jewelry repair knowledge
•Ability to be a good decision maker with strong problem-solving skills required
•Must be detail oriented
•Strong communication skills
•Must be able to work flexible hours including evenings, weekends and holidays

Job Type: Full-time


•Bench Jeweler: 1 year (Required)
•Jeweler: 1 year (Required)


•High school (Required)

Work authorization:

•United States (Required)




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