Experience Watchmaking & Jewelry Repair

About this position

The Bench Jeweler is responsible for performing basic sizing, soldering & prong setting in gold and servicing customers needs with respect to POMSP/JSP, cleanings and Lifetime Warranty Check-up in an immediate, positive and caring manner. He/she will be responsible for conducting opening/closing/scheduled maintenance for jeweler’s room and shop equipment while progressively advancing jewelry repair & manufacturing techniques. They are responsible to learn new techniques to improve their skills and learn the custom making process.

The Bench Jeweler works closely with the Master Jeweler and the General Manager/Business Service Manager to achieve store objectives and is responsible for modeling, support and adherence to company values.

Responsibilities:

Jewelry Repair
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Performs basic sizing, soldering & prong setting in gold
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Finish repairs in assistance of the jewelry repair team

Customer Service
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Services customers needs with respect to POMSP/JSP, Cleanings and Warranty Check-up in an immediate, positive and caring manner
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Assists store staff with basic customer inquiries.

Security
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Maintains constant awareness of security issues involved in operating a store and jewelry repair shop
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Follows procedures & guidelines for handling merchandise
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Follows procedures and guidelines for opening/closing the store

Shop Maintenance
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Responsible for conducting opening/closing/scheduled maintenance for shop equipment
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Assists Master jeweler with maintaining a clean, aesthetically pleasing shop environment
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Must know how to safely handle hazardous chemicals; include assisting with hazardous waste spills and clean up

Education
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Responsible for completing assigned training
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Responsible for becoming proficient in progressively advancing jewelry repair & manufacturing techniques

Value Promotion
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Understands and nurtures the RBI Corporate Culture
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Exemplifies Company Values
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Enforces policy of accountability toward those that do not adhere to the company values
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Clear communication with other store employees

Other
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To be determined.

Authorities:
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General Manager/Business Service Manager
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This position has no direct reports
LOCATIONS:

Houston / Loop, TX
JOB TYPE:

Full-time

 

 

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