Experience Watchmaking & Jewelry Repair

Share Button

Position Summary:

Primary supervisor for entire location; maximize financial performance of the store; motivate associates, coordinate the operations functions of location, and create an optimum Customer 1st shopping experience for customers to initiate sale. Demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Frequent independent judgments are essential. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

  • Model “Customer 1st” behavior; deliver and encourage other associates to deliver excellent customer service
  • Drive talent development strategy; know current talent and prepare talent for advancement and growth
  • Interview, hire and recruit in the community to maintain pool of qualified candidates
  • Conduct monthly staff meetings
  • Plan, organize, and supervise inventory process
  • Display merchandise and promotional materials in accordance with corporate merchandising plans
  • Maintain profitability of location through sales and proper shrink and expense control
  • Develop staff scheduling for location
  • Verify proper service is delivered to customers by goldsmith and watchmaker
  • Verify price changes, recalls, and stock balance are up-to-date
  • Communicate current market trends and competitor’s activities to associates
  • Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
  • Provide product knowledge, features, and benefits to all customers when presenting merchandise
  • Estimate repairs and inspect/clean customers’ jewelry
  • Perform watch battery replacements and band adjustments
  • Suggest designs for custom jewelry
  • Deliver warranty and protection plan documentation to customers
  • Perform cashier functions
  • All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect “Our People Are Great”
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
    Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • BA/BS in business or related field plus a minimum of 6 months of experience as a Fred Meyer Jewelry assistant manager and 2-3 years retail jewelry experience; or combination of relevant education and experience
  • Minimum 18 years of age
  • Ability to pass drug test
  • Ability to work weekends and holidays on a regular basis
  • Ability to travel independently on an occasional basis
  • Maintain confidentiality
  • Accuracy/attention to detail
  • Ability to organize/prioritize variety of tasks/projects
  • Familiarity with industry/technical terms and processes
  • Ability to continue education, as necessary
  • Experience with mainframe Human Resource Information System (HRIS)
  • Valid driver’s license
  • Diamond Council of America (DCA) courses completed within a year from being promoted to this position

Desired Previous Job Experience:

  • Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
  • 2-3 years management experience
  • Proficiency with Report Management and Distribution System (RMDS), Microsoft Outlook, First Place, Act, intranet/internet systems
  • Experience directing /participating on project teams

Education Level: Bachelor’s Desired

Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: Mid-Atlantic

Jobs at Littman Jewelers: Littman Jewelers, part of Fred Meyer Jewelers based in Portland, Oregon with over 325 stores across the United States, offers employment opportunities in Sales, Store Management, Regional Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce, real estate development and administrative support. We are always searching for individuals who share our vision of: turning life’s occasions into celebrations with a timeless gift of fine jewelry. If you want to help make fine jewelry as relevant, exciting and accessible to as many people possible every day, you have found a home and the right opportunity with Littman Jewelers.

Company Overview
Kroger Family of Companies employs nearly 431,000 associates who serve customers in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries also operate 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. With sales of $109.8 billion in 2015, we continue to grow. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

Apply Now