About the job

WATCHMAKERS – Senior & Junior

Atlanta, GA (Located Within a Half Hour of Atlanta)

About the Opportunity

An established watch service and retail business is entering an exciting period of growth and transformation. The company has built a loyal customer base through high-quality watch repair, restoration, and personal service and is now significantly expanding both its watch service operation and luxury watch retail business.

We are seeking an experienced, highly skilled Watchmakers to become a key member of the team and play an important role in the next phase of the company’s growth. The watchmaker will service and repair a broad range of mid-level to luxury timepieces, working on everything from commonly used mechanical calibers to sophisticated luxury movements. The right candidate will combine strong traditional watchmaking skills with a willingness to continue learning as movements, modules, tools, and technologies evolve.

Our goal is to create a best-in-class independent watch service and retail destination—combining exceptional technical expertise, craftsmanship, efficiency, and a modern, customer-focused experience. This is not intended to be simply another watchmaking position. We are looking for someone interested in establishing a long-term professional home and helping us build an exceptional, high-volume watch service operation together. The right person will have the opportunity to contribute to the systems, standards, reputation, and culture of the workshop as the business grows.

Watchmaker Jobs for Jewelry Store

Position Summary

The Watchmaker will be responsible for the diagnosis, service, repair, restoration, assembly, testing, and quality control of customer and company-owned timepieces.

The position will focus on four primary areas:

Watch Service & Repair – Diagnose, service, repair, adjust, and maintain a wide range of mechanical and quartz watches.

Technical Excellence & Quality Control – Complete work to a consistently high standard and ensure each completed timepiece meets appropriate performance and aesthetic standards.

Workshop Operations – Maintain an organized, professional, efficient work environment and properly utilize and care for the tools and equipment within the workshop.

Continued Technical Development – Maintain existing expertise while actively learning newer movements, movement generations, complications, and modules built on base movements.

KEY RESPONSIBILITIES

Watch Service & Repair

  • Perform complete servicing, repair, maintenance, and adjustment on a broad range of mid-level to luxury mechanical and quartz watches.
  • Diagnose movement, timing, winding, power reserve, water-resistance, and other mechanical issues.
  • Disassemble, clean, inspect, repair, lubricate, assemble, regulate, and test watch movements.
  • Service commonly encountered calibers including, but not limited to, ETA 7750, Rolex 3155, Rolex 3235, Rolex 3255, and comparable movements.
  • Identify worn, damaged, or defective movement components and determine the appropriate repair or replacement.
  • Perform movement adjustments and regulation to appropriate manufacturer or workshop standards.
  • Perform case disassembly and reassembly using proper procedures.
  • Remove and reinstall crowns, stems, tubes, crystals, bezels, pushers, case backs, bracelets, straps, and related components as appropriate.
  • Perform appropriate aesthetic and functional repairs within the watchmaker’s level of expertise.
  • Work on both customer-owned watches and watches being prepared for retail sale.

Technical Capability & Continued Development

  • Maintain strong working knowledge of traditional mechanical watchmaking principles.
  • Demonstrate proficiency servicing a variety of watch brands, calibers, and movement architectures.
  • Have the ability and willingness to learn newer movements, updated generations of existing calibers, and modules built upon base movements.
  • Stay current on changes in watch technology, service procedures, tooling, lubricants, testing equipment, and manufacturer standards.
  • Research unfamiliar movements or technical issues when necessary.
  • Participate in additional training or certification opportunities when appropriate.
  • Continuously expand technical capabilities as the service department grows into additional brands and levels of complexity.

Case Work, Tools & Workshop Standards

  • Demonstrate proper case disassembly and reassembly procedures.
  • Properly use, maintain, and care for all watchmaking tools and equipment within the workshop.
  • Demonstrate proficiency with appropriate hand tools, timing equipment, pressure testing equipment, cleaning machines, staking tools, case tools, microscopes, and other workshop equipment.
  • Ensure tools and equipment are used correctly and safely.
  • Maintain an exceptionally clean, organized, and professional bench and workspace.
  • Properly organize watch components throughout the repair process to protect customer property and prevent loss or damage.
  • Identify tooling, equipment, parts, or supplies needed to improve workshop efficiency or technical capability.
  • Follow established procedures regarding security and handling of high-value customer and company-owned timepieces.

Quality Control

  • Conduct thorough quality-control testing on completed work.
  • Verify timing performance, amplitude, beat error, power reserve, winding function, calendar function, and other appropriate movement functions.
  • Conduct water-resistance and pressure testing when applicable.
  • Inspect completed pieces for cleanliness, proper assembly, functionality, and presentation.
  • Confirm that repairs have addressed the original customer concern before watches are released.
  • Document service performed, parts replaced, and relevant testing results.
  • Take personal responsibility for the quality of work leaving the bench.
  • Identify recurring service issues and help management develop processes to improve quality and reduce rework.

Workshop & Service Operations

  • Work closely with management and the Administrative & Retail Associate to maintain an efficient flow of watches through the service department.
  • Review incoming repairs and assist in determining service requirements, technical difficulty, parts needs, and expected completion timing.
  • Help prioritize repairs based upon customer commitments, parts availability, technical complexity, and workshop capacity.
  • Provide clear technical information that allows the front-of-house team to communicate accurately with customers.
  • Assist in developing realistic repair estimates and service recommendations.
  • Communicate promptly when additional work or parts are required.
  • Help identify delays or bottlenecks before they negatively impact customers.
  • Maintain accurate documentation regarding the status of work in progress.
  • Help establish and improve workshop procedures as repair volume grows.
  • Contribute ideas regarding workflow, tools, equipment, staffing, training, and other opportunities to improve the service operation.

Qualifications

The successful candidate will have significant professional watchmaking experience and a demonstrated commitment to craftsmanship and technical excellence.

Required / Strongly Preferred Qualifications

  • Minimum 5–7 years of professional watchmaking experience.
  • Rolex certification at a minimum Level 40, with prior experience servicing Rolex timepieces.
  • CW21 certification or comparable verified watchmaking credentials and demonstrated expertise.
  • Proven experience servicing multiple brands and movement types.
  • Strong experience servicing movements such as ETA 7750, Rolex 3155, 3235, 3255, and comparable calibers.
  • Experience working on a range of mid-level and luxury watches.
  • Prior experience with brands such as Rolex, Omega, Breitling, Cartier, Patek Philippe, Audemars Piguet, and other comparable manufacturers is highly desirable.
  • Strong diagnostic and troubleshooting ability.
  • Experience with case disassembly and reassembly.
  • Proper understanding and use of professional watchmaking tools and workshop equipment.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple repairs and priorities simultaneously.
  • Ability to work independently while adhering to established company quality standards and procedures.

Ideal Candidate

The ideal Watchmaker will:

  • Take pride in exceptional craftsmanship.
  • Have an uncompromising commitment to quality.
  • Be highly organized and disciplined at the bench.
  • Treat every customer’s watch with appropriate care and respect regardless of its monetary value.
  • Understand the responsibility involved in handling rare and high-value timepieces.
  • Be comfortable asking questions or researching a movement rather than making assumptions.
  • Be enthusiastic about learning newer movements and technologies.
  • Be able to work productively while maintaining high quality standards.
  • Communicate effectively with management and the rest of the team.
  • Take ownership of work from diagnosis through final quality control.
  • Have a collaborative, team-oriented attitude.
  • Want to build a long-term career with the business and help develop a service department known for technical excellence, efficiency, integrity, and customer trust.

Selection Process

Final candidates should be prepared to:

  • Provide verification of watchmaking education, certifications, and relevant manufacturer credentials.
  • Discuss previous experience servicing specific movements and brands.
  • Complete an on-site bench test demonstrating technical proficiency, work habits, organization, and quality.
  • Complete the company’s standard personality or behavioral assessment as part of the final selection process.
  • Provide professional references when requested.

Success in This Role

A successful Watchmaker will help create a service department where:

  • Repairs are diagnosed correctly and completed to a consistently high technical standard.
  • Customers have confidence that their watches are being handled by skilled professionals.
  • Watches move efficiently through the workshop without sacrificing quality.
  • Rework and avoidable errors are minimized.
  • Repair commitments are realistic and consistently met.
  • The workshop is clean, organized, properly equipped, and professionally operated.
  • Technical capabilities continue to expand as the business grows.
  • Watchmakers, retail staff, and management work together as one team.
  • The company develops a reputation as one of the region’s most trusted independent destinations for watch service and repair.

Compensation & Benefits

  • Relocation Assistance
  • Competitive Compensation & Benefits
  • Opportunities for continued education, technical development, and additional manufacturer or movement training as appropriate.

Why Join

This is an opportunity to join an established business at an important point in its evolution.

We are investing in the people, equipment, systems, store environment, and inventory necessary to build a substantially larger watch service and retail operation. The watchmaker will be an important part of that growth and will have the opportunity to help shape how the workshop operates as the business expands.

For the right individual, we are looking beyond simply filling a position. We want to develop a long-term working relationship with a watchmaker who takes pride in the business we build together and who wants to be an important part of its future success.

If you are interested in the role, please email your resume to: as@stylesearchers.com.

If you are not interested, Style Search will pay a Finders Fee should you recommend someone for the role and they are placed in it. Feel free to send your suggestions to: as@stylesearchers.com, and we will track their progress for you.

 

 

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