Watchmaker, Bishop’s Stortford, Hertfordshire
Salary – To be negotiated dependent upon experience
Xupes is an online shopping destination for luxury watches, jewellery, handbags, accessories and antiques and art. Founded in 2009 we have built up a considerable reputation as a reliable, efficient and friendly online retailer offering more than just an online boutique. Our business has been built on the key principles of honesty, integrity, and the highest levels of customer service. The business is growing very quickly, becoming more diverse, and we will soon be one of the worlds leading online luxury retail platforms. We are very proud to have a highly creative and ambitious team. We are looking for someone with similar qualities who can think big and grow their future with us. As a rapidly growing business job progression is a real opportunity as our team expands. We also offer lots of perks to help keep you happy and motivated.
This role as a Watchmaker is a unique opportunity to work in a state of the art workshop under the Xupes group adding value to our existing business but also operating independently to offer repair, servicing and polishing services to new and old customers. Not only does this represent a tremendous opportunity to help establish a new business with the backing and support of Xupes; you will also have the chance to work with a variety of brands from our head office at Wickham Hall, Bishops Stortford. You will have brand new state of the art equipment that will be specified and installed as part of the set-up – a process you will be jointly involved in seeing through. We already have Omega accreditations and will shortly have Cartier and other potential Richemont brands. You will have the opportunity to further your training in introducing new accreditations and maintain our existing affiliations.
The Watchmaking & Polishing department will echo Xupes principles and exacting standards working to offer services to customers and the trade matching the quality of the manufacturers. The long-term view will be to establish the company as an authorized service center for chosen brands and grow to become a leader within this industry in the UK.
You will be required to work under pressure working towards time deadlines and to set up the supply chains and control of parts. This will mean juggling workload to cope with last minute servicing & polishing needs.
Should you have existing accreditations in Breitling, Rolex, Jaeger le Coultre, Tag Heuer or any of the other brands we specialize in this will be of additional benefit.
•Full involvement in all workshop processes
•Responsible for the maintenance of the equipment in the workshop.
•Responsible for the presentation and cleanliness of the workshop.
•Servicing of all types of High-end watches including chronograph and small complications
•Ensuring quality of the repairs are in line with the accredited brands
•Assisting from time to time in Polishing of watches & jewellery.
•Crossover into polishing initially and servicing of internal Xupes watches & jewellery.
•Tools/Parts supply & control for the brands we work on.
•Initial assistance in reconditioning Cases.
•Occasional interaction with clients and presentation at events held by Xupes Limited.
•Management of other staff that may be recruited for the department.
•Analyzing watches for servicing cost with purchasing department when required.
•Working on the Xupes CMS systems for effective workflow.
•Day to day crossover and involvement with other tasks in the day-to-day running of the business when necessary – these may involve other jobs required by Xupes.
•Working closely with workshop manager with monthly reviews and KPI’s
Watchmaker – Desired Skills & Experience:
•Existing Rolex, Omega or Cartier accreditation preferable.
•Good organizational skills.
•Good communication skills.
•Working well as part of a team.
•A self-starter able to work independently
•Possess a passion and appreciation for luxury goods, and a desire to be immersed in a world of Interior Design, Antiques, Fine Art, Watches, Jewellery and Fashion.
•Good presentation for front of house and client welcoming.
•Previous watchmaking & polishing experience with the brands Xupes offers for sale.
•Experience running or working in a watchmaking department.
•The ability to empower others and natural entrepreneurial skills in setting up a business.
•Experience working on both quartz, automatic, chronograph movements and small complications movements
Please note: uniQua acts as an outsourced talent acquisition partner for Xupes and all speculative applications from agencies will be forwarded to them.