Key Account-abilities:

  • Service customer and stock watches to modern, professional standards in a timely manner.
  • Generate estimates within two days of receiving any watch for repair
  • Interact with clients occasionally, and as needed.
  • Maintain a high, professional standard as representative of JB Hudson and an advocate for fine timepieces.
  • Order parts and materials as needed.
  • Report all Rolex and Tudor repairs on the Rolex log sheet.
  • Maintain a clean working environment.
  • Report costs incurred per specific repair jobs.
  • Maintain industry certifications in good standing.
  • Attend at least one professional watchmaker training program per every two years and achieve a passing grade, if applicable.
  • Write at least one industry-related article per year for publication in a trade magazine or on
watch repair


Required Knowledge, Skills & Abilities
Ability to perform high quality watch repair on a wide range of timepieces, to factory or industry specifications, in a timely and professional manner.
Ability to work quickly and balance an ever-changing workload.
Strong communication skills are required to professionally interact with customers, co-workers, vendors, and other watchmakers.
Self-motivation, persistence, and tenacity.
Common sense.
Have the heart of a teacher, and a happy spirit.
Professional knowledge of modern mechanical and quartz timepieces, including functionality and vintage and antique timepieces.

Education and Experience

Modern Certified Watchmaker (CW21 and/or WOSTEP)
Several years of industry and bench experience with a wide range of luxury and all mechanical watches.
Continuing education is preferred and encouraged.

Job Type:



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