Experience Watchmaking & Jewelry Repair

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the life cycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, and flexible work hours!

The Watch Technician will report to the Head Watchmaker or the Technical Director – Watches. Success in this role will be achieved through leveraging a can-do attitude.

Duties & Responsibilities

•Identify all quartz watches (watch brand, watch model, movement brand, movement model)
•Open and close all types of watch cases without damaging them
•Diagnose quartz movement issues
•Change batteries and gaskets
•Replace complete quartz movements
•Calibrate chronograph and other complication indicators to original factory settings in quartz watches
•Perform pressure test on all watch types
•Perform timing measurements on all watch types
•Demagnetize all watch types
•Authenticate quartz watches across all brands
•Clean external components of all non-leather-strap watches (case, crystal, bracelet) using appropriate method, including ultrasonic solution/machine and steamer
•Perform any additional daily tasks as directed by supervisor

Requirements

•Experience in assembly of small devices (electronics, medical, robotics) a plus but not required
•Experience in visual quality control a plus

NICE TO HAVE

•Excellent hand-eye coordination
•Perfect vision (natural or corrected)
•Ability to execute on communication systems
•Adept at working with, and open to learning new technology solutions to increase productivity and efficiency
•Polished in verbal and written communication
•Ability to handle multiple complex, time sensitive situations
•Ability to work within specific process constraints

Note: Comprehensive training will be provided regardless of the candidate’s experience in this role. The position is
open to anybody with interest in servicing and learning about watches. Internal applicants are welcome.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

 

 

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