Critical Responsibilities:
To provide skilled assistance with the customer’s jewelry needs
To support the store’s vision and the customer service policy by designing, fabricating, repairing, cleaning, and maintaining jewelry.
To support and inform sales, service associates and the customer: to guide them to the best possible options about product and repairs.
To determine the best course of action and expense management to achieve the customer’s expectations.
To manage expenses, time and materials in a cost-effective manner.
Competencies:
Product knowledge
Knowledge of finding, metals, gemstones, chemicals: their interactivity and significance in repair
Positive attitude
Ability to work in teams
Ability to work under deadlines
Ability to understand and support the Customer Service Policy
Time management
Ability to work within proper chain of command
Reliability and integrity
Experience in/with:
Restoration/Repair
Assembly
Finishing
Setting
Job Type: Full-time
Experience:
Relevant: 1 year (Preferred)
Work Location:
One location
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