SUMMARY: The Workshop Manager is responsible for the management and development of the company’s specified watchmaking service workshop. Responsibilities include diagnosis, maintenance and repairs for company watches according to defined targets, standards, policies and procedures. This position will provide technical support to Breitling USA Customer Service and other departments as required.

watch repair


  • Provide organizational oversight of the CT Workshop
  • Ensure that qualitative and quantitative targets are consistently being met
  • Improve productivity of the department through planning, delegation and control of work flow
  • Prepare analysis & reporting of the workshop performance as it pertains to volume, quality, lead times and cost
  • Oversee daily monitoring of output, repair status and forecasting required workload capacity
  • Ensure overall compliance to the Breitling standards, service policies, procedures and guidelines including health & safety standards
  • People management, coaching and development of employees
  • Manage time off requests for staff and enter into ADP timekeeping system
  • All other duties as assigned by the Technical Director


  • Degree from an accredited school of watchmaking
  • Minimum 5 years of management experience in a similar environment
  • Thorough knowledge and experience with service and repair of mechanical watches (simple & chronograph)


Hangar 7
206 Danbury Road
Wilton, CT 06897

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