About This Position
The Bench Jeweler is responsible for performing basic sizing, soldering & prong setting in gold and servicing customers needs with respect to POMSP/JSP, cleanings and Lifetime Warranty Check-up in an immediate, positive and caring manner. He/she will be responsible for conducting opening/closing/scheduled maintenance for jeweler’s room and shop equipment while progressively advancing jewelry repair & manufacturing techniques. They are responsible to learn new techniques to improve their skills and learn the custom making process.
The Bench Jeweler works closely with the Master Jeweler and the General Manager/Business Service Manager to achieve store objectives and is responsible for modeling, support and adherence to company values.
Performs basic sizing, soldering & prong setting in gold
Finish repairs in assistance of the jewelry repair team
Services customers needs with respect to POMSP/JSP, Cleanings and Warranty Check-up in an immediate, positive and caring manner
Assists store staff with basic customer inquiries.
Maintains constant awareness of security issues involved in operating a store and jewelry repair shop
Follows procedures & guidelines for handling merchandise
Follows procedures and guidelines for opening/closing the store
Responsible for conducting opening/closing/scheduled maintenance for shop equipment
Assists Master jeweler with maintaining a clean, aesthetically pleasing shop environment
Must know how to safely handle hazardous chemicals; include assisting with hazardous waste spills and clean up
Responsible for completing assigned training
Responsible for becoming proficient in progressively advancing jewelry repair & manufacturing techniques
Understands and nurtures the RBI Corporate Culture
Exemplifies Company Values
Enforces policy of accountability toward those that do not adhere to the company values
Clear communication with other store employees
To be determined.
General Manager/Business Service Manager
This position has no direct reports
Houston / Loop, TX
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