ASS W&J UK is looking for after sales service watchmaker for their Factory located in Manchester, UK.

  • Company: ASS W&J UK
  • Location: United Kingdom
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Production / Manufacturing
  • Experience required: Minimum 2 years
  • Reference No.: ASSWIJ00031
  • Date of publication: 2016.10.02

Position

  • Location: Manchester, UK
  • Applicants must have Right to Work in UK
watch repair

Mission:

  • Servicing and repairing all types of quartz and automatic watches to the highest of standards within expected timeframes
  • Support the department in providing an efficient and competitive UK aftersales service which appropriately reflects brand values and results in high customer satisfaction and brand loyalty

Duties and Responsibilities:

  • Carry out services and repairs to all types of mechanical and quartz watches
  • Carry out refurbishment of precious metal and stainless steel cases and bracelets
  • Achieve workload targets within agreed timeframes and standards, and contribute to achievement of department targets
  • Conduct and support the training of technicians and trainee watchmakers in all aspects of servicing and overhauling watches
  • Providing advice and information to manager as required
  • Promote quality achievement and performance improvement
  • Develop and maintain an in-depth current product and brand knowledge
  • Pro-active in developing technical skills and industry knowledge
  • Attend in house and brand house training
  • Support technical training and events across other business areas
  • Maintain high quality of work keeping returns to a minimum resulting in customer satisfaction and a positive brand image

Profile Of Watchmaker:

Qualification, Experience and Skills Required:

Education:

  • WOSTEP/BHI or Swiss watchmaking qualification and training
  • Minimum GCSE level qualifications

Professional Experience:

  • Professional/career level watchmaking experience (Swiss/luxury brand preferable)
  • Ability to service and maintain Swiss/luxury timepieces
  • Experience of working as part of a team in a commercial technical department/business and individually
  • Proven experience of working towards and achieving departmental targets

Profile:

  • Commercial awareness
  • Passion for watches/luxury timepieces
  • Able to prioritise and plan own workload
  • Excellent communication and interpersonal skills
  • Able to work flexibly, to embrace change and to work as part of a team
  • Drive for results
  • Self-motivated
  • Ambitious with a willingness to learn and complete development training
  • Able to deal effectively with people at all levels and in all areas of the organisation
  • Be a brand ambassador of the business
  • Able to work under pressure achieving a high level of accuracy
  • Demonstrate an attitude of professionalism, conscientiousness and reliability

 

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