Bella Cosa Jewelers is looking for a highly organized and detail oriented Jewelry Repairs Coordinator to be part of our very busy goldsmith team. We pride ourselves on our outstanding reputation for exceeding client expectations and maintaining the highest quality of service.

The Jewelry Repair Coordinator is responsible for ensuring all repairs have been completed correctly and meet the repair deadline given to clients.

watch repair

Job duties include:

Responsible for making sure all repairs are performed correctly to the specifications stated to client within the appropriate time frame
Orders any supplies needed for repairs
Records all supplies used for each repair/custom work on back of repair ticket
Ensures clients receive outstanding service
Works closely with Goldsmiths regarding current repair jobs
Follows up on all previous day’s pending jobs and completed jobs
Works on repair jobs assigned by Goldsmiths
Runs weekly layaway reports
Runs and balance inventory report
Runs weekly report for all jobs, verify due dates
Approves repairs
Track and report all repairs
Maintain adequate level of repair supplies
Assist in keeping Goldsmith room clean and organized
Keep Shop Procedure Manual current
Other duties as assigned.


Minimum of 3 years previous Repairs experience required
Must be a team-player
Able to promote and maintain strong working relationships with co-workers
Client service focused
Detail oriented with strong organizational skills
Ability to meet deadlines and multi-task
Excellent communication skills
Flexible and able to work in a fast-paced work environment
Must be able to work Saturdays


We offer a comprehensive benefits package including health insurance, dental plan, paid time off, 401k with company match, paid holidays, paid training and employee discount.

Job Type: Full-time

Required experience:

  • Repairs: 3 years





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